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Everything posted by Tuckerdognc

  1. I've turned to the forums for perhaps a "simple" answer. I have been paying for "up to three devices" since January. We just recently got iPhones. I went to my account, that says "1 of 3" devices which I have been paying for. I THOUGHT I had the laptop covered for the last ten months. So, much to my surprise, it has been running the FREE level since purchasing it in March. Okay, whatev ... so, I added it a few minutes ago. Supposedly (the laptop does say premium now but the read out still says 1 of 3. Okay. However ... here's my question that I can't get an answer to. Are iPhones or iOS devices in addition? Can I add my iPAD as the additional device? Or, is this the hidden asterisk...? Okay, only $12/yr minus a penny for the phones, but where is the footnote or asterisk on the site that states "Androids, phones, cellphones, iphones, ipads, tablets" don't count as a device? And if I'm incorrect, then how do I get the iOS download to work? I first had to wade thru the "do you want to download for windows?" NO! And found the hidden download for the iOS. DID that, attempt to activate, website opens and asks me if I want to upgrade for $12. minus a penny. So, is that the clue? Instead of the pop up that would say, "NO. You have to pay extra even though we tell you you can have up to three devices (ASTERISK). Or, is there no way to get there from here. Thanks in advance.
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