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mkhanolkar

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About mkhanolkar

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  1. Are you migrating from a previous version of Malwarebytes? We are migrating from a previous version, and was told to use mb-clean with the /cloud switch by support, before installing Endpoint Agent.
  2. Same issue with our environment. In our case, the previous client was uninstalled via "MSIEXEC /X {product_code}" before Endpoint Agent was installed. The reboot prompt didn't show up until after manually restarting the first time. If it helps I can upload a verbose MSI log. Here's a snippet from the end: MSI (s) (20:50) [10:01:48:213]: User policy value 'DisableRollback' is 0 MSI (s) (20:50) [10:01:48:213]: Machine policy value 'DisableRollback' is 0 MSI (s) (20:50) [10:01:48:213]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (20:50) [10:01:48:228]:
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