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Potato1337

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  1. Ok, it was off, i turned it on and the latest version of Malwarebytes ran, also I previously turned every similar service on but didn't know that this one is required to be running as well. Thank you very much for all your support!
  2. Hello, I remember I was trying to fix the problem by myself and came across this forum https://www.technibble.com/forums/threads/malwarebytes-cannot-connect-to-the-service.76034/ where a person had the exact same problem as me, but I didn't really understand how the problem was solved. The solution says something about WMI or other services not working correctly and when trying to start the Malwarebytes service in service list, it gives a "Windows could not start the Malwarebytes service on the local computer. Error code: 1068. The dependency service or group failed to start." error. I think some services doesn't work properly so it results in an error when launching Malwarebytes. I would like to know which services must be working to launch Malwarebytes and how to fix the service not being able to run.
  3. Hi, here is a adwcleaner log: # AdwCleaner 7.0.6.0 - Logfile created on Mon Jan 15 15:06:05 2018 # Updated on 2017/21/12 by Malwarebytes # Database: 01-11-2018.1 # Running on Windows 10 Enterprise 2016 LTSB (X64) # Mode: scan # Support: https://www.malwarebytes.com/support ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{E7BC34A1-BA86-11CF-84B1-CBC2DA68BF6C} ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries. ************************* C:/AdwCleaner/AdwCleaner[C0].txt - [3061 B] - [2018/1/13 17:7:34] C:/AdwCleaner/AdwCleaner[S0].txt - [3189 B] - [2018/1/13 17:6:44] ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt ########## And RogueKiller log: RogueKiller V12.12.0.0 (x64) [Jan 15 2018] (Free) by Adlice Software mail : http://www.adlice.com/contact/ Feedback : https://forum.adlice.com Website : http://www.adlice.com/download/roguekiller/ Blog : http://www.adlice.com Operating System : Windows 10 (10.0.14393) 64 bits version Started in : Normal mode User : Admin [Administrator] Started from : I:\Downloads\RogueKiller_portable64.exe Mode : Delete -- Date : 01/15/2018 17:19:32 (Duration : 00:31:49) ¤¤¤ Processes : 1 ¤¤¤ **I actually need this, this isn't a virus or anything harmful** [VT.Detected] AAct.dll(8156) -- C:\Activators\AAct v3.2 Portable\AAct.dll[7] -> Found ¤¤¤ Registry : 7 ¤¤¤ [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-2292250545-2329621696-241518076-1001\Software\IM -> Deleted [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-2292250545-2329621696-241518076-1001\Software\IM -> Deleted [PUM.HomePage] (X64) HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main | Start Page : http://ovgorskiy.ru -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141) [PUM.HomePage] (X86) HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main | Start Page : http://ovgorskiy.ru -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141) [PUM.HomePage] (X64) HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main | Start Page : http://ovgorskiy.ru -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141) [PUM.HomePage] (X86) HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main | Start Page : http://ovgorskiy.ru -> Replaced (http://go.microsoft.com/fwlink/p/?LinkId=255141) [Adw.Eszjuxuan] (X64) HKEY_USERS\S-1-5-21-2292250545-2329621696-241518076-1001\Control Panel\Desktop | SCRNSAVE.EXE : C:\ProgramData\DreamScreen\DreamCompress.scr [x] -> Replaced (C:\Windows\system32\logon.scr) ¤¤¤ Tasks : 0 ¤¤¤ ¤¤¤ Files : 2 ¤¤¤ **I need both of these, they aren't viruses as well** [PUP.HackTool][File] C:\Windows\KMSAuto.exe -> Not selected [PUP.uTorrentAds][File] C:\Users\Admin\AppData\Roaming\uTorrent\updates\3.5.0_43804\utorrentie.exe -> Not selected ¤¤¤ WMI : 0 ¤¤¤ ¤¤¤ Hosts File : 0 ¤¤¤ ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤ ¤¤¤ Web browsers : 1 ¤¤¤ [PUM.HomePage][Chrome:Config] Default [SecurePrefs] : session.startup_urls [http://youtube.com/] -> Deleted ¤¤¤ MBR Check : ¤¤¤ +++++ PhysicalDrive0: +++++ --- User --- [MBR] cf5296ad1c4b687ed4277604615018bc [BSP] 65c5ca946977dabbd5f4e7bbcdbe5e0a : Windows Vista/7/8|VT.Unknown MBR Code Partition table: 0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 500 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader] 1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 1026048 | Size: 113971 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader] User = LL1 ... OK User = LL2 ... OK +++++ PhysicalDrive1: +++++ --- User --- [MBR] 5a024813e487fb91a452b50282bb43f7 [BSP] 303b5ff7fce5f7a645d99d7329e97e9e : Empty|VT.Unknown MBR Code Partition table: 0 - Basic data partition | Offset (sectors): 2048 | Size: 2861608 MB User = LL1 ... OK User = LL2 ... OK +++++ PhysicalDrive2: +++++ Error reading User MBR! ([15] ?????????? ?? ??????. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] ????? ?????? ?? ??????????????. ) +++++ PhysicalDrive3: +++++ Error reading User MBR! ([15] ?????????? ?? ??????. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] ????? ?????? ?? ??????????????. ) +++++ PhysicalDrive4: +++++ Error reading User MBR! ([15] ?????????? ?? ??????. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] ????? ?????? ?? ??????????????. ) +++++ PhysicalDrive5: +++++ Error reading User MBR! ([15] ?????????? ?? ??????. ) Error reading LL1 MBR! NOT VALID! Error reading LL2 MBR! ([32] ????? ?????? ?? ??????????????. )
  4. I don't think there is something wrong with my system now, but I still need to fix the original problem. I posted a screenshot of the error I was getting when trying to launch latest version of Malwarebytes. Of course I can use Mb Chameleon, but I want to use the latest version.
  5. Hello, Yoan. I managed to run a scan, it said there are no viruses. I am really not sure if I have them on my computer or not. As I wrote in this thread, I managed to run Malwarebytes Chameleon, so I removed all the threats. Anyway, here are the mbar-log.txt file contents: Malwarebytes Anti-Rootkit BETA 1.10.3.1001 www.malwarebytes.org Database version: main: v2018.01.13.05 rootkit: v2017.10.14.01 Windows 10 x64 NTFS Internet Explorer 11.576.14393.0 Admin :: DESKTOP-L4A24CR [administrator] 14.01.2018 1:24:53 mbar-log-2018-01-14 (01-24-53).txt Scan type: Quick scan Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken Scan options disabled: Objects scanned: 230101 Time elapsed: 7 minute(s), 52 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) Physical Sectors Detected: 0 (No malicious items detected) (end)
  6. Now I checked and found out that only the "Chameleon" (or the older version) works. The latest version doesn't open, I still get that same error. Weird
  7. I am very careful when downloading programs, but got a virus anyway (I don't know what hit me, but I accepted a program I really thought isn't a virus), virus deleted malwarebytes and I couldn't use Windows Defender. First thing I did was downloading malwarebytes again, of course virus blocked it, I found a way to install it, but I can't start it. When I launch Malwarebytes, I get "Unable to start. Unable to connect the Service." message (this also happens when I launch it as an administrator). Does anybody know how to solve this problem?
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