Jennz

I tried putting in the ID first before the key license and it worked then ran MB cleaner everything is back to normal thanks to everyone who replied to my post.

Finally got it working i will now us the MB cleaner. Thank you for your help cheers

Thanks for your help, I have tried everything I even have a green tick but no ok to click just a purchase or cancel. cheers

I have re installed malware bytes because real time protection would not turn on. I went into the forums to see if others have experienced the same issue as I have and Yes they have! Malware mentioned to uninstall and re install so I did just that. My problem is now when I copy and paste my license ID and Key it will not activate. I thought I would contact for help but they only have contact no for USA, Japan and Germany where is Australia? Cant sign in either to Malware bytes as it says email address has not been created yet but when I go to create one its says my email address is already registered. Could someone help with my problem please . Thank you