Problems with start and web protection in Malwarebytes for Windows Support Forum Posted January 9, 2017 I've been monitoring the above mentioned issues over the past few days, and found out the following (though I don't know if it helps anything to fix the problem). When Malwarebytes Pro 3.0.5 doesn't properly load, then the FilterManager confirms at computer start up, that MBAMChameleon successfully loaded and registered, however the Malwarebytes Service never starts. The mbamtray.exe is listed in the processes in the task manager, MBAMService.exe of course not. There is no other way than to reboot the pc to make Malwarebytes work again. What I fail to understand is, that if the Malwarebytes service doesn't start, I'm never able to to view HTML5 videos online (Firefox and Chrome), because I get the error message that my browser doesn't support the file format. When Malwarebytes starts correctly, I have no problems with the same videos. I have reproduced this phenomenon many times, but I can't wrap my head around this correlation. When Malwarebytes starts up correctly, but hangs at "starting..." for the web protection module, I can usually fix it by terminating Malwarebytes and starting it again.