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About harrishattie

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  1. Hi, FRST downloads attached as well, for good measure. Thanks. Addition.txt FRST.txt
  2. mb-check-results.zip Hi, Managed to re-install malwarebytes successfully. See attached mb check results, i believe this should contain the frst as well, please confirm. Advise next steps. Thanks.
  3. Hi, I cant re-install Malwarebytes 3 following the un-installation i just completed, can you send a link so i can re-install please. All the original links have gone. In addition i tried to log into my account and it wouldnt let me, can you advise why this is please. Thanks!
  4. Hi there, I am not sure what you mean by the below or how to access them?? Please advise. Make sure to get FRST and MB-Check logs for us Thanks.
  5. Hi, thanks for the response. I have uninstalled malwarebytes and word now functions perfectly, so it would seem that there is some dysfunction between word and malwarebytes. What are the next steps please Many thanks.
  6. windows word has stopped working properly on my computer, i can open word but when it comes to saving the work page the program stops functioning, starts spooling then has to be crashed to exit. windows suggest this is an issue caused between malwarebytes & windows word and a solution is available as per below:
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