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Bwaj

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  1. Hi, I have attached the logs. Thank you Addition.txt FRST.txt
  2. I am attaching all the requested logs. All scans are completed and no threat were found. I do have a couple of questions - 1. When my PC was infected, sometimes I noticed that a search in google automatically redirects to bing . I am not sure if this of concern but just thought it would be better to bring it to your attention. 2. Due to these infections, will my saved passwords be compromised? If yes, should I change all my passwords? 3. Will there be problem to other devices linked to my chrome account? (I am not sure if something like this is possible but still wanted to ensure) Thank you so much for your support and patient replies. Kind Regards, Bharathwaj AdwCleaner[C0].txt AdwCleaner[S0].txt Fixlog.txt Malware_bytes_log.txt mrt.log
  3. Hi Kevin, I did the above steps. I have attached the FRST.txt log file. Regards, Bharathwaj FRST.txt
  4. Yes, I do have my friend's PC with windows 10 OS.
  5. Hi Kevin, Sorry for the late response, I am not able to boot my infected PC in the recovery environment. I tried various options listed in the post still my PC aint getting booted in the recovery environment. Please suggest me how to proceed further. Regards
  6. Hello, My laptop has been infected by a trojan malware. It seems that once I connect to the internet, it starts some new services (windows process manager) and starts utilizing my memory resources. I did some initial check about this malware and I tried using few anti viruses but I am not able to remove it. Further, there are three folders in Appdata/Local path - igfxmtc, pshcrzw and dwotuil. When I try to access these folders, it says access is denied. Though in the task manager, I find only igfxmtc service running, I suspect the other two are malware as well. I have attached FRST.txt and Addition.txt files after running a scan using FRST64. I did this step as per the discussion done in this thread. - Please help me in removing the malware. Thank you so much. Addition.txt FRST.txt
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