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About JetWall

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  1. Something odd that keeps happening is that I am getting pop-notifications that seem to be coming from Malwarebytes (specifically when I check my email). The most recent pop-up showed up after I upgraded to MB Premium and said that one of my real-time protection features was turned off. It said I could click on it to check my settings to re-enable it. Since the first pop-up appeared over my Windows clock and hidden icons tray I assumed it came from my PC and I clicked on it. However, that was when I encountered the rootkit problem and couldn't open MB after that. This time I opted to close my b
  2. Ok, here are my results. MB-jan4thscan.txt AdwCleaner[C0].txt FRST.txt Addition.txt
  3. First time encountering rootkits, so apologies if I seem overly cautious. I ran into a Malwarebytes issue with regards to these rootkits and started a topic here: It was suggested to me that I start a topic on this part of the forum if I was still concerned about lingering and undetected issues. Since resolving that initial problem, I can now run Malwarebytes in regular mode and the scans come back clean. Attached is the first successful scan that found the rootkits, then post-quarantine FRST and Addtion logs, and lastly another MB scan post-quarantine. I am now considering upgrad
  4. Here is the 1st scan in reg mode. 1stpostrootsummary.txt Definitely considering upgrading now. Would just be concerned submitting any more credentials to purchase the upgrade if I still have a rootkit problem. I seemingly don't according to the last 2 scans though.
  5. I use Safe Mode to download and run FRST and it never occurs to me to try and run Malwarebytes in Safe Mode. Anyway, thanks, Porthos. Was able to run Malwarebytes and found 5 threats. Should I be concerned about any of my passwords being compromised with these rootkits? rootkitsummary.txt
  6. Ok, I was able to download FRST in Safe Mode. I switched back to normal mode but then FRST wouldn't remain open. So I had to run that in Safe Mode as well. After I received the text documents from that scan I attempted to run mb-check while sitll in Safe Mode but it kept telling me it wasn't responding. Switched back to normal and noticed mb-check still created a results .txt file. I hope I did everything correctly so far. I am attaching the files. Let me know if it would be easier if I copied and pasted them to this post. Addition.txt FRST.txt mb-check-results.txt
  7. I will continue attempting to download the tools. Just found it really odd that the browsers are denying me access to the download link. My computer seems to be going out of it's way to prevent me from accessing Malwarebytes or any related troubleshooting help. Anyway, I am attaching the initial results. mb-clean-results.txt 2018-01-03 17:23:27.643 Warning!!! license key is empty. 2018-01-03 17:23:27.643 mb-clean: @ Malwarebytes. All rights reserved. 2018-01-03 17:23:28.491 Malwarebytes self-protection module is not installed. 2018-01-03 17:23:28.491 Launchin
  8. Thanks for the reply. I downloaded and ran the mb-clean tool. The program was reinstalled but it did not correct the issue. I then attempted to download FRST through the link provided but the browser crashes before I can download the recovery tool. No matter what browser I use it crashes as soon as I click on the link. Should I post the mb-clean results file anyway?
  9. FIrst I should note that I am running the free version of Malwarebytes. I received a notification that Malwarebytes detected an issue through my Windows 7 pop-up notification tray. When I clicked on it to see the status of Malwarebytes and the "issue" nothing happened. Now when I attempt to run Malwarebytes the program won't open. A quick Google search led me to Chameleon but that doesn't seem to be helping either. No matter what icon I click on provided in the zip file I can't see the Chameleon program I've seen in screenshots that shows the different Tests. I click on each one and a DOS wind
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