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Kalrand

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About Kalrand

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  1. Kalrand

    Remove PUP Crossbrowser

    Unless @KDawg is already on it, I found this link: https://support.malwarebytes.com/community/business/pages/contact-us
  2. Kalrand

    Remove PUP Crossbrowser

    Usually when we get multiple the extension installs multiple pieces on the computer. If you look at the location, are they all the same? If not, delete them like the others. If they are I'd raise this up to support.
  3. Kalrand

    Remove PUP Crossbrowser

    If you log into the Malwarebytes Cloud and click on Quarantine is it listed there? If so, click the box on the left to select it then click Delete in the upper right.
  4. Kalrand

    Endpoints Infected

    Ah, I see. For us it was the Malicious Websites (10 Endpoints) and a one Endpoint with PUPs, which were deleted. Thank you @LeeWei for clearing that up. The notification for Detections Found, would it also include Malicious Websites? If so, anyway to exclude it?
  5. Kalrand

    Endpoints Infected

    I'm also seeing this and cannot track where these supposed infected endpoints are from the Cloud console and I've pulled down the data using the Excel Add-in but not seeing them there either. Any thoughts, @djacobson or @LeeWei?
  6. Kalrand

    Machine Command Failed

    I know when the endpoints are off it doesn't produce that type of alert in the Cloud when it misses a schedule, we have about 5 schedules a day (3 asset and 2 scan). Usually when that type of alert comes up for us is when I manually told the endpoint to do something, like check for protection updates or scan and quarantine, and it never reached the endpoint or it kept trying to run the command on the endpoint and it failed/timed out.
  7. Kalrand

    Machine Command Failed

    Oh, ouch. Yeah, I can see the headache. A solution for that isn't coming to mind.
  8. @LeeWei Thank you!
  9. Great add-in, really wish these types of reports were available through the cloud. One small issue, the times are a bit off. Currently it is 9:49AM on 11/27, but I'm seeing times in the Last Seen column as 2:44PM on 11/27. Time zone, as displayed, is set to Eastern Standard Time UTC-5:00. Add-in version is 1.7.6.
  10. Kalrand

    Machine Command Failed

    Even though they are not local, are they on the same network as you? If so then PDQ Deploy could access them as long as you have admin rights to the workstation. We use it push out Malwarebytes and many other products (Adobe, Chrome, etc).
  11. Kalrand

    Machine Command Failed

    When I've run into this type of issue, though when it started it for me it didn't correct itself, I would have to remove MEP and reinstall. In some cases this would include a purge of all Malwarebytes from the system using the MB-Support tool after traditional uninstall, the tool was designed for the commercial side but works are scrubbing out MEP as well (don't let MB-Support reinstall after the scrub as it will install the commercial version). Anything further you'd have to talk to Support.
  12. What I know is Endpoint Protection is cloud managed and Endpoint Security is on-premise managed. As for GDPR compliance you'd need to either hear from staff on this forum or call into Malwarebytes to ask.
  13. Kalrand

    What AV do you use with MEP?

    With Windows Defender we've never had to add exclusions.This may be because we keep it registered with the Action Center so Windows, and by extension Windows Defender, already knows it exists.
  14. Kalrand

    What AV do you use with MEP?

    Windows Defender. I know what you're thinking but in Windows 10 they honestly make a good pair.
  15. @djacobson posted a new compatibility matrix for Malwarebytes Endpoint Protection, not Malwarebytes Premium, that cover most server roles, see below. As far as I know Malwarebytes Premium is not supported on any server OS but don't quote me on that. I can say from experience we have MEP, which is different than Malwarebytes Premium that you can download a trial from the website, on a 2008R2 Terminal Server and have had it running for almost a year now without issue. We do have a special policy in place, following the guidelines above. Up until the later releases Web Protection wasn't supported on a TS or RDS server.
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