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About jsbeddow

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  1. Add me to the list of people hoping for a fix soon on this issue on a Windows 7 (64bit) system. I had the same problems as well with the two most recent beta component updates, and really tried to avoid/postpone this "release" update after seeing that others were experiencing the same hard lockups I was with the betas (frozen system, no mouse or keyboard working, but no BSOD or auto-reboot either, so only resolution was reset button or power-off restart). I moved back off the beta channel and onto the older release (stable version) for a couple of weeks and all was OK again. I thought that I had read in the forums that this update was being "withheld" pending resolution of this, but my system finally self-updated to the 1.0.508 component version on Friday (Dec 14th), and I had my first full lockup upon resuming from standby today (Dec 16th). It's been better than the betas (they caused all sorts of lockups), but sadly not bug-free.
  2. OK, please find the requested log files attached. Thanks in advance mbst-grab-results.zip
  3. On a Windows 7, x64 system, I use an older HP M2727 printer on my local network that is (status) monitored by the above mentioned HP ToolboxFX program (version, from 1/27/2010). This used to work perfectly with previous versions of Malwarebytes (including 3.4.5), but now is unable to monitor and communicate with the printer via this program: I can get it to work only if I disable the Web Protection component of Malwarebytes 3.5 beta. With Web Protection enabled, the HP ToolboxFX program will open, but displays a message that it is unable to communicate with the printer. I have already tried to add every exclusion I can think of within Malwarebytes (including the entire Folder this program resides in, as well as the HPTLBXFX.exe file as an "application web process" , and the IP address of the printer on my network) but no luck there either. By the way, I do not run any other A/V programs. I suppose my next step would be to run the new support tool in order to send off more complete information to you, right?
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