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About kae

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    Bloomington, IN
  1. I just ended up wiping the drive, reloading Windows and restored my data. That seemed to fix it.
  2. By the way, my C drive is a 1TB solid state drive
  3. For which "mode" of Windows, do you mean Home, Pro, or Enterprise? I'm using Windows 10 Professional Version 1903 I thought I would run a chkdsk on the C Drive so that it would check the Boot Drive and repair any damage just in case. So, I scheduled a scan on the next boot using. chkdsk C: /X /F I figured out how long it takes to boot, it's a long time. 5:29PM Boot from Powered Off 5:41PM Shows MSI Logo (like the Boot Rom Logo) 5:45PM Shows Circling Dots below the MSI Logo 6:04PM Black Screen 6:13PM Boot Menu (showed "Windows 10", but no other options, The countdown expired before I did anything so it automatically went on) 6:18PM Shows MSI Logo with Circling Dots below 6:32PM Scanning & Repairing complete 6:32PM System is up and ready Once the machine was up, I ran a DISM to fix the stored image. DISM.exe /Online /Cleanup-image /Restorehealth After the DISM finished, I re-ran the sfc command to fix the corrupted files that were reported sfc /scannow I believe I have the F8 function key setup so that it will work. I'm going to try the F8 on the next boot. I'm also going to try the clean boot as well. I'll let you know after the boot. Thanks for helping.
  4. Here's what it showed: The sfc /verifyfile=C:\Windows\system32\drivers\dxgkrnl.sys returned right away with C:\WINDOWS\system32>sfc /verifyfile=C:\Windows\system32\drivers\dxgkrnl.sys Windows Resource Protection did not find any integrity violations. C:\WINDOWS\system32> The sfc /scannow returned this: C:\WINDOWS\system32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files but was unable to fix some of them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag. C:\WINDOWS\system32> Here's the CBS.log CBS.zip
  5. Here's the bootlog. At least what I got. ntbtlog.zip
  6. Back Story: Right after the AdwCleaner ran and rebooted, the machine would not boot at all (black screen). I tried to get it to boot, but nothing would happen, just the black screen. I finally got it to boot into recovery mode (using a USB drive with Windows 10 version 1903). It was only after that recovery (which took several hours) that I could get the machine to boot at all. Today: Right now the machine will boot eventually by itself, but it's not booting the way it was. So, I believe the computer still has problems booting. It takes a long time to boot (like 20 minutes). Before I ran AdwCleaner, it would boot in about a minute (it's a home built desktop running Windows 10 Pro with an SSD drive and 32GB memory) I believe I have fixed the looping TrayApp.msi install problem by uninstalling all of the HP printer software. After the uninstall finished, it had to reboot the machine. The machine hung during the reboot process and had to be reset (pressed the reset button on the case which is wired to the motherboard). It took about 20 minutes to finish booting (most of that time was watching the circling dots). After it booted and I logged in, it was no longer looping to try to install the TrayApp.msi. I have a picture of the before screen when it was trying to install. When I hit cancel, the installer would have to timeout (a long time) and then when it popped up a new dialog saying that it failed, then it would start again to try to install looking for the TrayApp.msi file again. In the picture below, I tried to look at the entire path, but I wasn't able to select the text in the "Use source:" textbox. I also wasn't able to press the Browse... button. Something is not quite right with the networking on the machine. I noticed that I can no longer ping the machine. It might be a setting that got flipped during the recovery. I'm not sure why the boot is taking so long. If I could figure that out, I'd feel a lot better about the sanity of the operating system. Current Status: So, circling install is gone, now I just have booting slowness and maybe a network setting preventing ping. If I can figure out why it's taking so long to boot and get that fixed. That would be good.
  7. I DM'd you the logfile zip. The machine boots to a black screen. I've had to go through a few gyrations to get it to go into recovery mode. It will boot eventually, but doesn't seem to fully recover because each time I boot it goes through the same routine. When the machine finally boots and I login, It loops on a Windows Installer trying to run an install on a %Temp% file/folder that no longer exists. Seems like it has something to do with this HP Photosmart printer that I have and the files that were removed. Some kind of digital image monitor that was removed by the removal software. I had an error with slack (loaded from the Windows Store) which I haven't seen since the first boot and then a problem with Adobe (which I don't think is related--I always have problems with Adobe). The only two things I remember that the AdwCleaner removed was a safe search PUP in Chrome and the HP digital image monitor.
  8. Here are the logs. Now to recover my system. mbst-grab-results.zip
  9. Got a similar problem. After running AdwCleaner, it prompted me to reboot. My machine never came back up. I'm trying to get it running again. Right now im running the windows repair diagnostic to fix startup problems. It's not looking promising.
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