Silly_Scott
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Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, No, I don't think there are any other issues. I think you can close this case, thanks for all your help! Thanks, Scott -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, No, I don't think there are any other issues. Do you guys have any recommended AV to use instead of MS Tools? Thanks, Scott -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Here is the cut and paste of that url. No engines detected this file SHA-256 6a462dac110015f3e59610202714120c557674019a0196680b72031c50d7c474 File name MsMpEng.exe File size 117.05 KB Last analysis 2017-12-12 00:07:42 UTC Community score +21 DetectionDetailsRelationsCommunity1 Ad-Aware Clean AegisLab Clean AhnLab-V3 Clean ALYac Clean Antiy-AVL Clean Arcabit Clean Avast Clean Avast Mobile Security Clean AVG Clean Avira Clean AVware Clean Baidu Clean BitDefender Clean Bkav Clean CAT-QuickHeal Clean ClamAV Clean CMC Clean Comodo Clean CrowdStrike Falcon Clean Cybereason Clean Cylance Clean Cyren Clean DrWeb Clean eGambit Clean Emsisoft Clean Endgame Clean eScan Clean ESET-NOD32 Clean F-Prot Clean F-Secure Clean Fortinet Clean GData Clean Ikarus Clean Jiangmin Clean K7AntiVirus Clean K7GW Clean Kaspersky Clean Kingsoft Clean Malwarebytes Clean MAX Clean McAfee Clean McAfee-GW-Edition Clean Microsoft Clean NANO-Antivirus Clean nProtect Clean Palo Alto Networks Clean Panda Clean Qihoo-360 Clean Rising Clean SentinelOne Clean Sophos AV Clean Sophos ML Clean SUPERAntiSpyware Clean Symantec Clean Tencent Clean TheHacker Clean TotalDefense Clean TrendMicro Clean TrendMicro-HouseCall Clean VBA32 Clean VIPRE Clean ViRobot Clean Webroot Clean WhiteArmor Clean Yandex Clean Zillya Clean ZoneAlarm Clean Zoner Clean Alibaba Unable to process file type Symantec Mobile Insight Unable to process file type Trustlook Unable to process file type -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, On the subject of Antivirus, what or who is the best balance of protection and not to resource intensive? EverytimeThis disabled. ;-( Thanks, Silly Scott -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, I am still with you, busy weekend and did not mess much with the computer. ;-) here is the output of the report: VirusTotal: No engines detected this file SHA-256 9b702515e81ec83275083487b119e9fa6505049c1fc3e3b6b4adc4a39023ae4b File name rk_D1D0.tmp.txt File size 2.84 KB Last analysis 2017-12-11 17:36:01 UTC DetectionDetailsCommunity Ad-Aware Clean AegisLab Clean AhnLab-V3 Clean ALYac Clean Antiy-AVL Clean Arcabit Clean Avast Clean Avast Mobile Security Clean AVG Clean Avira Clean AVware Clean Baidu Clean BitDefender Clean Bkav Clean CAT-QuickHeal Clean ClamAV Clean CMC Clean Comodo Clean Cyren Clean DrWeb Clean Emsisoft Clean eScan Clean ESET-NOD32 Clean F-Prot Clean F-Secure Clean Fortinet Clean GData Clean Ikarus Clean Jiangmin Clean K7AntiVirus Clean K7GW Clean Kaspersky Clean Kingsoft Clean Malwarebytes Clean MAX Clean McAfee Clean McAfee-GW-Edition Clean Microsoft Clean NANO-Antivirus Clean nProtect Clean Panda Clean Qihoo-360 Clean Rising Clean Sophos AV Clean SUPERAntiSpyware Clean Symantec Clean Tencent Clean TheHacker Clean TrendMicro Clean TrendMicro-HouseCall Clean VBA32 Clean VIPRE Clean ViRobot Clean Webroot Clean WhiteArmor Clean Yandex Clean ZoneAlarm Clean Zoner Clean Alibaba Unable to process file type CrowdStrike Falcon Unable to process file type Cybereason Unable to process file type Cylance Unable to process file type eGambit Unable to process file type Endgame Unable to process file type Palo Alto Networks Unable to process file type SentinelOne Unable to process file type Sophos ML Unable to process file type Symantec Mobile Insight Unable to process file type Trustlook Unable to process file type -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Here is the latest output log file from Rougekilrk_D1D0.tmp.txtler. -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
The Other thing that the application seems to not be able to get rid of is some random reg entry that just reads: (x64) hkey_local_machine\software|software|description I have told it to remove this a few times now and it has not been able to do so. :-( -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Right now Roguekiller is fixated on msmpeng.exe which seems to be part of windows defender. Currently running out of the c:\programe files\microsoft security client\MsMpEng.exe Is there a way to confirm or is this a known thing. What is your recomendations? Thanks, Scott -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, I am still finding one or two issues with the RougeKiller app. I reboot and scan again and I finds a different one. Strange.... Is there any harm in running more than one scanner/cleaner at the same time? Besides the obvious problem with taking a longer time to finish either scan due to the resource issues. -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Yes I am still with you. I removed the items listed above and updated the java. I then used the program and update the application I wanted to update. One of them was my k-lite drivers which seem to have been taken over by some group that have inserted some malware of their own and it took some effort of running the last two programs a few times and rebooting. To ensure all the bad stuff is gone. Let me run those a few more times and see if I get any hits. Silly Scott -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Here is the Fixlog.txtFixlog.txtAddition.txtFRST.txt For good measure I went ahead and re-ran the FRST64 tool again and posted the logs. Regards, Silly Scott -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Spybot Search and Destroy was one of the two applications I was using to help control my machine before I enlisted your help. It is now off, was it doing something funny? Or was it more bad than good? The fix is running, I am running it remotely and it sometimes drops my connections to itself and I just wait for it to come back. :-( Other than acting a little slower than before the event and the fan seems to run a lot more than before. I am not sure if that was because the cpu was running all the malware in the back or not. I am hopeful that this stops and it starts to behave better. At least well enough and long enough to make me feel comfortable to get the files and apps off it before reloading, if it is needed. I will let you know how the fix list runs shortly. Regards, Silly Scott -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Let me know if there is anything else you can think of or if you think we have this clean up. Thank you for your help in getting me to a place where the root tool kit will work. Now I have learned something new. Well I hope I don't have to use this knowledge again, but I often get laptops from family and friends in worse condition than this. Silly Scott. -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Here are the FRST log files. I re-ran the Malwarebytes again (FRST.txtAddition.txtnothing found) then ran FRST64. I think my bitdefender threat prompt I was getting on shut down was due to another malware programe I had installed before I enlisted your services. since then I have removed to such programs that help me get the pc under control until I could request your help. I think with your help we have it cleaned up pretty good. -
Unable to restart Malwarebytes, Av deactivated
Silly_Scott replied to Silly_Scott's topic in Resolved Malware Removal Logs
Aura, Here are the logs in qAdwCleaner[S4].txtAdwCleaner[S3].txtAdwCleaner[S2].txtAdwCleaner[S1].txtAdwCleaner[S0].txtAdwCleaner[C3].txtAdwCleaner[C2].txtAdwCleaner[C1].txtAdwCleaner[C0].txtAdwCleaner[S5].txtuestion. rk_E659.tmp.txt