the HijackThis log is below. I could not include the Malwarebytes log because the program will not run. I get an error: CreateProcess failed; code 2; cannot find mbam.exe. Please help! Thank you - Melanie Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:56:24 AM, on 11/3/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16915) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\Common Files\Intuit\Entitlement Client\v5\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe C:\Program Files\McAfee\Common Framework\FrameworkService.exe C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe C:\WINDOWS\system32\mfevtps.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Panasonic\pcinfo\PCInfoPi.exe C:\Program Files\Panasonic\pcinfo\PCInfoSV.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\tcpsvcs.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe C:\Program Files\Panasonic\WSwitch\WSwitch.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Analog Devices\SoundMAX\Smax4.exe C:\Program Files\Panasonic\Hotkey Appendix\HKEYAPP.EXE C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdater.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\McAfee\Common Framework\udaterui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\system32\RAMAsst.exe C:\Program Files\Verizon Wireless\VZAccess Manager Panasonic\VZAccess Manager.exe C:\Program Files\McAfee\Common Framework\McTray.exe C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = file://c:\windows\system32\blank.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = file://c:\windows\system32\blank.htm R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file) O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [PRunOnce] "C:\util\prunonce\PRunOnce.exe" O4 - HKLM\..\Run: [WSwitch] "C:\Program Files\Panasonic\WSwitch\WSwitch.exe" O4 - HKLM\..\Run: [soundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe" O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [Panasonic Hotkey Manager] "C:\Program Files\Panasonic\Hotkey Appendix\HKEYAPP.EXE" O4 - HKLM\..\Run: [PCinfo] "C:\Program Files\Panasonic\pcinfo\PcInfoUt.exe" O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" O4 - HKLM\..\Run: [HotKeysCmds] "C:\WINDOWS\system32\hkcmd.exe" O4 - HKLM\..\Run: [Persistence] "C:\WINDOWS\system32\igfxpers.exe" O4 - HKLM\..\Run: [igfxtray] "C:\WINDOWS\system32\igfxtray.exe" O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe" /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [intuitUpdater] "C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdater.exe" /command startup O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [sufehomop] Rundll32.exe "c:\windows\system32\mozulavo.dll",a O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - S-1-5-21-614275979-3058800555-1659933913-1007 Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager Panasonic\VZAccess Manager.exe (User 'QBPOSDBSrvUser') O4 - S-1-5-21-614275979-3058800555-1659933913-1007 User Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager Panasonic\VZAccess Manager.exe (User 'QBPOSDBSrvUser') O4 - .DEFAULT User Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager Panasonic\VZAccess Manager.exe (User 'Default user') O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager Panasonic\VZAccess Manager.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMAsst.exe O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1256870246265 O17 - HKLM\System\CCS\Services\Tcpip\..\{8E91FBB3-D294-4981-A015-F118AF332645}: NameServer = 66.174.95.44 69.78.96.14 O18 - Protocol: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - C:\WINDOWS\system32\QBPOSProtocol.dll O20 - AppInit_DLLs: c:\windows\system32\rewuvafu.dll nuduzude.dll c:\windows\system32\mozulavo.dll O21 - SSODL: pijulobak - {0c403a82-1b5f-4be8-9e09-e43365cc37d5} - c:\windows\system32\rewuvafu.dll (file missing) O21 - SSODL: tijorozin - {90487793-fdd2-4c3b-8588-816b20404a40} - (no file) O21 - SSODL: nosaderut - {897dc824-2c7f-4406-8b64-0ce7b1a190be} - c:\windows\system32\mozulavo.dll O22 - SharedTaskScheduler: gahurihor - {0c403a82-1b5f-4be8-9e09-e43365cc37d5} - c:\windows\system32\rewuvafu.dll (file missing) O22 - SharedTaskScheduler: gahurihor - {90487793-fdd2-4c3b-8588-816b20404a40} - (no file) O22 - SharedTaskScheduler: jugezatag - {897dc824-2c7f-4406-8b64-0ce7b1a190be} - c:\windows\system32\mozulavo.dll O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: Cisco Systems, Inc. Installer service (CiscoVpnInstallService) - Unknown owner - C:\DOCUME~1\derek\LOCALS~1\Temp\5Ua02484\~ic30\INSTAL~1.EXE (file missing) O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Intuit Entitlement Service v5 - Intuit, Inc. - C:\Program Files\Common Files\Intuit\Entitlement Client\v5\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe O23 - Service: McAfee Engine Service (McAfeeEngineService) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe O23 - Service: Panasonic PC Information Viewer Service 2 (PcInfoPi) - Matsushita Electric Industrial Co., Ltd. - C:\Program Files\Panasonic\pcinfo\PCInfoPi.exe O23 - Service: Panasonic PC Information Viewer (PcInfoSV) - Matsushita Electric Industrial Co., Ltd. - C:\Program Files\Panasonic\pcinfo\PCInfoSV.exe O23 - Service: QBPOS Database Manager v7 (QBPOSDBServiceV7) - Intuit Inc. - C:\Program Files\Intuit\QuickBooks Point of Sale 7.0\DatabaseServer\QBPOSDBServiceV7.exe O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe -- End of file - 13410 bytes
