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DonnaMolinari

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About DonnaMolinari

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  1. OK I will go through using the current support tool and I will send you the logs. It takes a long time. Sometimes it just sits there gathering the logs. I hope it can finish in less than 1 hour.
  2. I also should have permissions to start and stop - restart when there are issues. My last job I worked for HPE ArcSight QA Testing and I had to do a lot of testing and troubleshooting of the product. I need to be able to do the same with Malwarebytes. It is frustrating that I am not able to restart the service. I may have to find the Regedit for permissions to change.
  3. I did follow threw the whole process - I am getting tired of doing this each time I bring up my Computer
  4. Every time I boot my Windows 10 Pro PC or RESTART: Malwarebytes Service 4.0 DOES NOT START!! It is getting kinda of annoying. I am not able to use the services to STOP and START - it says I have no permissions even though I have Administrator access. I am really tired using the Malwarebytes Support tool to keep booting my system to get it to work. I just used it yesterday (July 24, 2020). Today I booted my system again and again : Malwarebytes Service 4.0 DOES NOT START!! I would like to be able to shutdown my system and bring it back up without this problem. The Serv
  5. After I rebooted my Windows, Malwarebytes no longer starts. It only shows STARTING and that is it. Is there anything I can do to get it running? Do I have to reinstall? Current Version of Windows 10 Feature: Version 1909 updated on 11/26/1029 I have my PC completely down and restarted the next day today - same issue.
  6. Thank you Alex -I will give it a try later. What are those anti-exploit options? If they are there, they must be important.
  7. Hello Porthos, Will this fix the issue with Firefox 58.1? I am not going to try it out first -but did you test it to make sure it works? Thanks in Advance, Donna Molinari
  8. It can either be when Mozilla built the next release of Firefox 58.0.1 a real vulnerability was built into it and that build has the exploit or Malwarebytes is detecting an false positive in Firefox 58 add-on configuration page. Because I disabled all of the add-ons I had still got the exploit warning. I have now been using Firefox 57 now with all add-ons enabled and Malwarebytes is not detecting any exploits. Plus Firefox new version has a new install now called Firefox Quantum v58.0.1.
  9. My Profession for the last 18 years I worked in R&D Enterprise Software Engineering --- my last job was with HPE ARCSIGHT SIEM SECURITY!! Please see my LinkedIn info: https://www.linkedin.com/in/djmolinari/ I uninstalled FIREFOX 58.1 and Installed the previous version - it proves the issue is with FIREFOX 58.1 - This is my QA Experience kicking in. I enabled all of my ADD-ON and there are no problems. PLEASE FIX BUG DEV TEAM AT MALWAREBYTES - I wasn't able to recreate it with Firefox v57.0.4 64-BIT 1. Firefox 58.1 with current Malwarebytes v3.3.1 false positive ex
  10. CHROME IS WORKING O.K. - SO I AM USING CHROME FOR NOW. But I use FIREFOX EXCLUSIVELY - BECAUSE I LIKE THE SECURITY PLUG-INS FOR NORTON, ETC. PDF MAKER, ETC. THIS IS NOT GOOD - I LIKE MALWAREBYTES I WANT TO KEEP IT, BUT I SHOULD NOT GET ANY FALSE POSITIVES IF THERE ISN"T REALLY ANY VULNERABILITIES OR EXPLOITS. Maybe there is something new with FIREFOX 58.1, I believe MALWAREBYTES Development should get with FIREFOX Development team to figure out what is causing it.
  11. SAME ISSUE, Since I just upgraded Firefox to 58.1 - Malwarebytes keeps shutting down Firefox with Exploit ROP gadget attack blocked!!!!! It is getting really annoying -- is there a real exploit or NOT - I disabled all of my ADD-ON, I even uninstalled and downloaded a build from Mozilla itself. I am not able to use FIREFOX any Longer? I have WINDOWS 10 PRO - HP ENVY 17T -I do not have an IBM system. There are no more ADD ON they are ALL DISABLED!!! Log Details- Protection Event Date: 1/29/18 Protection Event Time: 4:45 PM Log File: d41397b9-0556-11e8-a2f1-48ba4e492d8d.
  12. Is this a bug - false positive or what!!!! Please Explain!!! Please FIX if it is a BUG!! With New Firefox 58.1 Since I just upgraded Firefox to 58.1 - Malwarebytes keeps shutting down Firefox with Exploit ROP gadget attack blocked!!!!! It is getting really annoying -- is there a real exploit or NOT - I disabled all of my ADD-ON, I even uninstalled and downloaded a build from Mozilla itself. I am not able to use FIREFOX any Longer? Please RESOLVE ASAP!!!! I have not idea what else to do - there are no more ADD ON they are ALL DISABLED!!! Please send me EMAIL ASAP and let me
  13. Yes, I just tried it and it works. But I do know what will happen if I reboot - shutdown and startup and/or put the computer to sleep to see if it still starts successfully. I will let you know. Has all these scenarios been tested? My profession is Senior Software QA Engineer recently with HPE ArcSight in testing security applications. So I am wondering if this has been fully tested manually - not by automation. Because the real user experience will be manual testing of the application on all platform using a platform matrix to make sure you have covered all. Thanks in Advance -- I wi
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