TomSummers
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Everything posted by TomSummers
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Hi, thanks for solving the issue quickly, ive had issues in the past but none have been handled as quickly as this one id like to also apologies as i did slate the software in other threads but after reading your message made me understand that you aint as bad as i thought you were id like to say it was just in the heat of the moment as i thought my system had been hacked but its just me jumping to conclusions sorry again and thank you for the great work you put into the software it really does get noticed by myself and alot of other people
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Can i reinstall now knowing there will be no issues???
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so is it fixed???
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Malwarebytes crashing My pc?
TomSummers replied to TomSummers's topic in Malwarebytes for Windows Support Forum
so until a fix has been released ive uninstalled the program and will look for other anti virus protection in the mean time -
So ive been having the real time protection issue but i recently noticed that Malwarebytes is using a feck tonne of memory which looks like is the reason for my pc to crash? is this the case is there anyone else with this issue and can explain what is going on and what i can do to stop this
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Web Protection Will not stay on
TomSummers replied to PaulJ's topic in Malwarebytes for Windows Support Forum
its my 3rd issue with the software in 3 months, defiantly not renwing my subscription if they dont bother upping their game to provide a decent service -
real time web protection...
TomSummers replied to TickedOff's topic in Malwarebytes for Windows Support Forum
tones of people are having tthe same issue, must be something to do with a recent update or the licesne servers being down maybe -
Web Protection Will not stay on
TomSummers replied to PaulJ's topic in Malwarebytes for Windows Support Forum
ive managed to get my premium account back but now im back at the start with having no web protection again -
Unable to connect the service.
TomSummers replied to D4rKy's topic in Malwarebytes for Windows Support Forum
i just want a fix as i now only have malwarebytes Free and not premium -
Unable to connect the service.
TomSummers replied to D4rKy's topic in Malwarebytes for Windows Support Forum
I uninstalled and reinstalled thinking it would fix the issue, i now cant reactivate my premium account as it just freezes every time i try to do so -
Web Protection Will not stay on
TomSummers replied to PaulJ's topic in Malwarebytes for Windows Support Forum
So im having the same issue with web protection, couldnt get anything to work so i uninstalled and reinsatlled and now i cant activate my premium account as it keeps saying it cant connect to licence servers -
yeah im speaking to an admin and because im not a 'trusted admin' solutions like the one i uploaded arent aloud as they could potentially harm someone further, but the admin im speaking to said they would review it and hopefully they can make it into a proper solution for others to use either way, dont worry too much about it, just wait it out like the rest of us
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loads of people are having the same issue, I managed to get a solution to work for me but im not sure if it will work for everyone else :/ the method is long winded, but i do see this as a false positive sorta thing as i think it was just a bug in the first place thinking back on it all :/
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Chrome Web Data PUP wont go away
TomSummers replied to TomSummers's topic in Resolved Malware Removal Logs
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Spigot PUP in Chrome not Removable
TomSummers replied to cmbarnett87's topic in Resolved Malware Removal Logs
hey there, i done this method and it seemed to work, just look for my updates in this post as theyre the steps i took to making sure i stopped the chrome PUP repeatedly pop up, it might not work for everyone as im the only person who has tried it (that i know of) but you never know it could work for you also -
Adware.Elex.ShrtCln keeps coming on Chrome
TomSummers replied to kyraex's topic in Malwarebytes for Windows Support Forum
UPDATE 5 (Final Update?): So i went ahead i logged into all my social media stuff YT, twitter etc getting to be like it was before i uninstalled originally, re-scanned and yet nothing has been detected by MB premium whether completely uninstalling and then reinstalling is the solution i don't know, and whether or not its a permanent fix or just a temporary one, until i do something that makes it come up again, i do not know im not a wiz kid is this sorta field but i this method i tried has worked for me so it could work for you guys as well i hope this can be of some help to people struggling/worrying and i hope this solution works for you guys as well -
Adware.Elex.ShrtCln keeps coming on Chrome
TomSummers replied to kyraex's topic in Malwarebytes for Windows Support Forum
UPDATE 3: I shut down my PC and rebooted, ran a scan (with chrome closed) and nothing was detected UPDATE 4: (With Chrome open) i ran a scan and yet again nothing was detected, im not sure if its "the solution" but its worked for me so if you want try it yourself i cant guarantee that itll work for everyone as i only have myself to test this method on but you never know it could work -
Chrome Web Data PUP wont go away
TomSummers replied to TomSummers's topic in Resolved Malware Removal Logs
im not entirely sure ngl, i dont think its harmful but im currently testing a solution which is working at the moment (fingers crossed it still carrys on that way)