I accidentally posted this in the wrong forum a second ago, but I think this is probably the right one. Here's my original post:
I'm a Premium member, first of all. I'm not sure if that matters or not. But this all started when I was notified about 10-15 minutes ago by MB that my definitions were out of date. I thought this was odd, because I have my settings set to automatically DL definitions. So I wasn't sure why it was informing me they were out of date, because it was supposed to do it, itself. So I came to the forums to see if anyone else was having the same problem. I saw someone was, so I followed the same instructions, realized I was using an old version of MB and updated, or tried to. There was an error code - I don't know what it was because it flashed on the screen too fast for me to catch it which basically said that the DL couldn't continue, and it was reverting back to my old version, only it didn't revert back to my old version, it deleted it completely from my computer.
I went to MB website to DL the free version (I have my license key and ID) - but my computer won't let me DL anything. Anything that is DLed to my desktop looks like a webpage. It isn't DLing at all into an .exe file. It just looks like an Internet Explorer webpage was copied to my desktop.
I can't run the regular windows free DL and I can't do the clean install DL either. It just won't DL anything at all.
I just updated to Windows 10 1709, the Fall creator's update if that makes a difference, but I'm not sure what to do from here. I also have Webroot and Windows Firewall, but I tried to turn WIndows Firewall off to DL but that didn't work either.
Help?