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Everything posted by CommonCurt
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Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
I have tried, both of those things. I'll probably try them one more time just in case. I'm all for trying that clean up maintenance script to see if it helps. Please go ahead and send it to me. -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
Like I mentioned in my first post. I did that before starting this thread. After it re-installed it seemed fixed for 2 days then the problem started again. Are you saying that you want me to do it again? -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
Okay got it. CHKDSKResults.txt -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
Thanks. After trying the first command it said: cannot run disk in use, would you like to run on next restart Y/N. When I typed in Y and pressed enter it said not a valid command. I then restarted the computer, and ran sfc /scannow, and it says: Did not find any integrity violations. -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
I'm not sure. All I know is that I had no problems until after I updated malwarebytes. -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
Here's the new log. mbst-grab-results.zip -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
Thank you :) It's not that I don't wan't your help. I'll take any help I can get to fix this issue. I tried what you recommended the first time, and then replied that it didn't fix my problem. -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
Anyone who works for Malwarebytes got any ideas that can help me? -
Unable to contact license server
CommonCurt replied to CommonCurt's topic in Resolved Malware Removal Logs
Yeah, it's always connected. I uninstalled GlassWire, but it did not help. -
Hi, I have a life time license. When I try to open Malwarebytes it tells me "Unable to contact license server". I have ran the support tool and tried the "clean" option. I uninstalled then re-installed Malwarebytes. It seemed like it fixed my problem, but then two days later I'm getting the "Unable to contact server" again. Please help. mbst-grab-results.zip
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I haven't tried doing a clean boot on either system because of how long it takes for the BSODs to show up (this system around 5 days, and on the other system 7-10 days). It never happens right after a restart. After I try uninstalling somethings if that doesn't flush out what's causing it I might consider trying clean boot, but it would take a long time with how long in between the BSODs are. I also will look into the other forum that you mentioned. Then, as a last resort, I might go back and start installing the Monthly roll up Updates starting with the Month when my problem started. Just for the sake of it I attached the first two BSODs I received on this system when all of this started. Maybe one of them can give some information that we haven't gotten from the current ones. 071317-7956-01.zip 071317-8782-01.zip
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Sorry it has taken me so long to reply. Been dealing with Holiday stuff. Should I keep Malwarebytes Ransomware & Exploit Protection turned off after I turn Driver Verifier back on, or is it okay to turn those back on? Also, I notice in the Event Viewer almost every time right before a BSOD there is an Event ID: 3 "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D"" Not sure if that helps anything, but I thought i'd mention it. Lastly, in that list you posted above. The second driver "cpuz136_x64.sys". If it belongs to a program called CPUID CPU-Z I can uninstall the program. I don't use it that often.
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Okay, finally had a BSOD on this system when I woke up this morning. It looks like it's saying that it's iaStor.sys again just like the other system. I went ahead and turned off Driver Verifier on this one now, but I didn't get another BSOD like on the other system during the restart. The funny thing is that I had already deleted the RealTemp folder from this system about 2 days ago. Guess I'll start disabling the Malwarebytes live protections now. 111717-13993-01.zip
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I turned RansomWare protection off before I left the house. When I get home I'll see what else I can turn off. I really don't want to have to uninstall MalwareBytes. I have two lifetime licenses, and I do really like the program. The thing that sucks is that like I said before. BSOD's usually take 3 -5 days. I never get BSOD's when shutting down. or restarting the system. So I'm guessing Driver Verifier is the reason the last one happened when I restarted after turning turning Driver Verifier off?