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Hello @kev If the users do not have a proxy at home, then you can just leave that section blank and skip it as it will use their home internet connection to connect to the cloud console. Warm Regards,

Hello @StroTech I see that you were having some difficulties with two endpoints showing up as one. Do you know if these endpoints were deployed to via an image? I'm going to open up a ticket for this issue and send you an email with some instructions on how to collect logs for analysis. Warm Regards,

Hello @JasonShimmin Unfortunately, at this time, there is not an option for stopping users from closing out the Malwarebytes Anti-Malware Application. Warm Regards,

Hello @Selectgroup, Yes, if you open a support ticket at the following link, we can assist you in getting the admin password reset for the Malwarebytes Management console. Business Support: https://support.malwarebytes.com/community/contactsupport/pages/business-support Warm Regards,

Hello Cptasker, I see that you were having some difficulties with scans completing. Lets have you open up a case via the following link so that we may be assist you. Business Support: https://support.malwarebytes.com/community/contactsupport/pages/business-support Warm Regards,

Hello Vincent, We have received your case and an agent will be reaching out to you shortly to assist. Warm Regards,

Hello Computerdienst, I see you had some concerns regarding a file that is being quarantined. I will go ahead and create a support case so that we can collect some more information regarding this case. Warm Regards,

Hello Geekf, I see you are having some difficulties getting your Anti-Ransomware license to register. I will be creating a case and sending you a follow up email for us to do some troubleshooting regarding this. Warm Regards,

Hello RobNicholson-Helios, Unfortunately, at this time, there is not an option to adjust the date/time format in the console. This feature however has been requested and is currently on the backlog for future updates. Warm Regards,

The cloud portal is up and running.

Hello MMacFall, Currently there is no ability to set custom names for an endpoint. I will put in a feature request on your behalf to bring more attention to this requested feature. Warm Regards,

Hello Mark_Albrosco I have created a case on your behalf and will be reaching out to you shortly. Warm Regards,

Hello MMacFall, At this time, there is not feature to send email reports if an endpoint is unreachable for a set period of time. We are working on updates to reporting filters in future updates, but this specific feature request is currently on the backlog. Warm Regards,

Hello Muciqi, I just wanted to reach out and let you know I will be creating a case on your behalf and and sending a follow up so we can help answer and resolve this. Warm Regards,

Hello Gskibum, As you are using Windows Endpoint Protection, there is an installer for Mac OS that you may download and deploy to your endpoints. Please see the screenshot below detailing where to download the product for Mac OS. Warm Regards,