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CHMOD_777

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  1. Hello TraptPatriot, When the license expires for Malwarebytes you will still be able perform scans on the endpoint, however, your endpoints will no longer be able to receive new updates to either the software, Malware definitions, and or signature updates. So while you would still be protected from past threats, anything new or emerging the endpoints would be susceptible to. Warm Regards,
  2. Hello asapkota, As there are a couple of things that could be causing this issue, I have created a support ticket on your behalf so that we can reach out and collect some information and help get this issue resolved. Warm Regards,
  3. Hello ktechno1, Unfortunately at this time, it is not possible to change the Scheduled reports in this method. You would need to manually run a 7 day report on that Sunday. I have however put in a feature request on your behalf so that our development team is made aware. Warm Regards,
  4. Hello EthicalPrivate, While there is not an uninstall utility at this time, there are a few options for uninstalling from an endpoint. The simplest option being to uninstall via the cloud console "Navigate to-> Endpoints-> Manage Endpoints-> Tick the box in front of the online Endpoint-> Upper right corner -> Delete" If that method fails as the endpoint is no longer communicating with the cloud console, you may uninstall it with the following instructions. These instructions come from the following link. Manual Uninstall of MBEP for Mac: https://support.malwarebytes.com/docs/DOC-2431 Usage: This process is to manually uninstall the Mac EP product when the Mac is not syncing with the cloud, causing the normal uninstall process of deleting a Mac endpoint from the cloud Endpoint View ineffective. Process: open terminal, then copy and paste in each one of these commands. Once all four have been entered, restart the Mac. sudo rm -r /library/launchdaemons/com.malwarebytes.endpointagent.plist sudo rm -r /library/launchdaemons/com.malwarebytes.ncep.rtprotection.daemon.plist sudo rm -r /library/launchdaemons/com.malwarebytes.ncep.settings.daemon.plist sudo rm -r "/library/application support/malwarebytes/" Warm Regards,
  5. Hello OB1knobie, Exile360 is correct in that it is currently not possible to rename individual endpoints. I have submitted a feature request on your behalf regarding this. In the effort of making your deployment easier to manage, you can create various groups with separate polices and sort your endpoints into these groups. If you do have any additional questions or concerns, please feel free to reach out and open a support ticket with us at https://support.malwarebytes.com/community/contactsupport/pages/business-support Warm Regards,
  6. Hello Mosoccer, I see that you were having some questions regarding alias's for host names. This is a feature that our engineering team has received. I will create a feature request and submit this on your behalf. Warm Regards,
  7. Hello Tdhaslett, Based on the issue you are experiencing, I would need to collect some logs from the endpoint. I will be opening a support case and sending you follow up on how to collect the required logs. Warm Regards,
  8. Hello Ccipher, I do apologize in the delay in responding to this post, however I am happy to see that you were able to get this issue resolved. I have also attached a link to a KB article which goes over how to get another Management console installed. https://support.malwarebytes.com/docs/DOC-1024 Warm Regards,
  9. Hello Bobby, As you have already opened a case regarding this issue, I will go ahead and respond via support ticket so that we may be gin troubleshooting this. Warm Regards,
  10. Hello Fittan, I see that you had some questions regarding the features and operations available to you in Endpoint Protection. I wanted to reach out and discuss these with you. 1. The ability to see the current protection version from a glance is something that is being worked on by our product development team and should be released in the near future. 2. By design, email notifications are not sent out for blocked websites as the email notifications could become overwhelming if there are multiple detections coming up. However I would be happy to put in a feature request to allow users to re-enable/toggle that function on and off. 3. The Malwarebytes Icon in the tray allows you to perform a manual scan as well as collecting Diag logs from the endpoint if you hold CTRL + Right-click the icon. 4. If you are seeing that endpoints show as infected from the dashboard, by going into the "Detections" tab on the left hand side, you can get even more information on the latest detections each endpoint has. 5. Regarding the Endpoint Agent shutting off, I would like to open a support ticket with this so that I may take a closer look into this issue you are experiencing. Warm Regards,
  11. Hello TraptPatriot, There is indeed a method of adjusting the external database port. When you install Malwarebytes Endpoint Security, the "Server Configuration" utility is also installed along side for managing the Server address and communication ports. Please see the photo below which details the tool. -CHMOD_777
  12. I just wanted to reach out and let you know I responded this question in a private message to you.
  13. What this means is that if the Ransomeware attack occurs within the last 72 hours, You'll be able to roll back file changes related to that attack.
  14. Glad to hear that you were able to resolve the issue with the spam filter blocking reports. While you cannot set up an alternate email address, you can create a secondary user profile to act as a service account.
  15. Hello @BruceT That is correct, you can just put in an open port and use that. Just make sure to remember the port in the event you need to make changes in the future. You can also use the Server Configuration utility which will show you, and allow you to modify the Server Address, Client Communication Port, as well as the Server Administration port (443 being the default) Warm Regards, -Jason
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