Dear Malwarebytes Team,
I have got the feeling that I got infected by a Virus. When I boot up my System, I get a black screen of death. I've had this issue a couple of times so I did the things I always do:
✔Starting Windows in Secure mode (With Network enabeld)
✔Opening my Antivirus(GDATA TOTAL SECURITY)+Malwarebytes
After I saw that both of them had a disabled Realtime Protection I tried to reactivate them(Malwarebytes even showed me a message that the Protection is disabled) I had no luck. They instantly switched back to OFF and my Antivirus just stopped working and said: "Components are missing, please update" When I tried updating it, my Antivirus crashed. After this happend I paniced and reinstalled both Programs (Still in Security Mode) Nothing changed. None of the modules that my Antivirus uses worked.
✖Realtime protection is OFF
✖Firewall doesn't work
✖Websecurity doesn't work
✖GDATA Scan doesn't work
✖Literally nothing in my Antivirus worked
So I scanned my System with Malwarebytes. It didn't find anything and I was left confused. So I looked into my protocols and found a massive list full of:
Website blocked(10Times) at the same time on the same day while I wasn't even able to use my PC
At this moment I knew that I was infected for sure.
The only rational thing for me was to load a backup. But it only showed a backup from the day those websites got blocked( and I knew that I had made Backups before I went on vacation) So I was stuck with my blackscreened PC, a not working Antivirus, and a malfunctioning Malwarebytes.
These are the things I already tried ( I will also attach a .png file that shows all the programs):
✝Hitman Pro (Test Version)
✝My paid Antivirus (GDATA TOTAL PROTECTION) [Crashes] [Can't activate any Protection]
✝Malwarebytes (doesn't detect anything) [Can't activate realtime Protection]
My FRST Files :
I would really apreciate it if you could help me with my Infection.
German ( can also write English)
System: Windows 7 Professional
I can only interact with my PC through Windows Secured Mode (+Network)
I will add a Malwarebytes scan too after I've got a reply from a Moderator, because the scan takes some time. SCAN:Scan.txt [Clean somehow]
The pictures only show things in German. I hope thats okay.
Thank you for spending YOUR time on MY problem,