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DaveBurd

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  1. Well, that didn't take long at all. The issue re-occurred this morning, just minutes after I booted up. Firefox crashed and would not re-launch. By looking at Task Manager I can see that a tiny bit of it loaded into memory (about 7,000kb) and then it got "stuck." Once that happens, Firefox will never run again, nor can I launch many other programs. Something is choking them, preventing them from loading. This is the same problem that started in October and finally resulted in me putting in a new hard disk and tediously installing all my software from scratch. By the way, I tried Phre
  2. Okay, I followed the recommendation by Porthos: cleaning out all traces of Malwarebytes and reinstalling the program. So far, so good. I'll see if the problem comes back. It doesn't happen every time so it may be a while before I can post a follow-up. Sometimes the crash occurs when I click a link in an email to open a browser. I've been copying and pasting links lately to avoid that but I'll go back to clicking and see what happens. Fingers crossed!
  3. Been there, done that. It didn't help. A fresh install of Windows didn't help. A fresh install of Firefox didn't help. A fresh install of Malwarebytes didn't help. Based on Phred's comment above, I suspect there's an incompatibility with Windows XP SP3.
  4. I just found this reply. Sorry for the delay. A fresh install of Malwarebytes sounds like a nice idea, but as I mentioned above I have already installed a fresh hard drive. And I'm still having Firefox crashes from which I cannot recover. Once the crash occurs I cannot restart Firefox, nor can I open MS Word, Abode Acrobat Reader, and any number of programs. The crash prevents anything else from happening. (Curiously, Outlook Express still continues to work.) The only way I have been able to get back in business is by rebooting. Next time, I'm going to try Phred's method of killing
  5. I posted on Webroot's forum and they actually helped me. I had to do all kinds of scans and then upload a huge file of logs. By analyzing the logs, Webroot found there was no virus infection. They said the logs indicated a failing hard drive. I'm in the process now of putting in a new hard drive and copying over all my files from the old one. It's a major project but it looks like it will work. I recommend you try Webroot and see if you get the same diagnosis.
  6. Sorry, I forgot to mention I'm running Windows XP SP3. Some of the fixes that have been recommended such as AdwCleaner and ComboFix would not install under XP.
  7. Starting on Friday the 13th, I've been having a lot of trouble. I suspect a virus. The first problem I noticed was with Firefox, my default browser. It would not launch. When I look in Task Manager only about 8000kb loads into memory and then it chokes. Sometimes if I reboot I can get Firefox to open. But if I click the wrong thing it hangs or freezes. Once that happens Firefox is "tainted" somehow and it gets stuck at around 8000kb no matter what I try. Once this happens I can't get my back-up browsers (Chrome, Opera, etc.) to launch either. While struggling with that I found that I cou
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