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NBI

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  1. I have two question 1) following this topic, does you will improve Malwarebytes to better detect false positive for this software (put an exeption is not for me a long term solution) ? 2) recently on the news (https://www.ghacks.net/2017/09/18/ccleaner-compromised-better-check-your-pc/) has been annonced that the software PIRIFORM CCLEANNER v3.34 has been corrupted : due to a hack of the softaware provider website, the original installer version has been replaced by a version containing a virus. PIRIFORM has published a new clean version after when the hack has been discovered. On this case, if I put on Malwarebytes an exception of detection to the folder containing the software, and I have unfortunately installed an corrupted software version, does the malicious code will be detected by malwarebytes ?
  2. Hi, After an more deep analisys, I discovered that there was two folders where was installed Q-Dir : program files (certainly an old installation) and another on Roaming folder so I have added the second folder with the exclusion method you described. You will find attached the zipped MBAMSERVICE.LOG for today events. MBAMSERVICE.zip
  3. Hello, I use a software named Q-DIR that allows to manage files easyly with tabs per windows concept (website: http://www.softwareok.com/?seite=Freeware/Q-Dir) My problem is that, on specials circonstances, Malwarebytes software detect it as Ransomware. Nevertheless, I use Q-DIR since a long time and nerver had problem with it so, if this software was realy a Ransomware, I should have access to my files since a long time. When I talk about special circonstances when Malwarebytes software detect it as ransomware, I would like to mean: - I can use Q-Dir during severals weeks without detection of MalwaresBytes. - I can define an "exclusion" for Q-Dir into Malwarebytes software (menu Parameters, tab Exclusions) but it seems to not work: I have no detection with some weeks and as I have put Q-Dir into this list, normaly, Malwarebytes software shoul not detect it after... - The detection of Q-Dir as Ransomware seems occur only when I move one or sevral files... Could you help me to solve the problem ? Thank you.
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