Hello,
I use a software named Q-DIR that allows to manage files easyly with tabs per windows concept (website: http://www.softwareok.com/?seite=Freeware/Q-Dir)
My problem is that, on specials circonstances, Malwarebytes software detect it as Ransomware.
Nevertheless, I use Q-DIR since a long time and nerver had problem with it so, if this software was realy a Ransomware, I should have access to my files since a long time.
When I talk about special circonstances when Malwarebytes software detect it as ransomware, I would like to mean:
- I can use Q-Dir during severals weeks without detection of MalwaresBytes.
- I can define an "exclusion" for Q-Dir into Malwarebytes software (menu Parameters, tab Exclusions) but it seems to not work: I have no detection with some weeks and as I have put Q-Dir into this list, normaly, Malwarebytes software shoul not detect it after...
- The detection of Q-Dir as Ransomware seems occur only when I move one or sevral files...
Could you help me to solve the problem ?
Thank you.