Jump to content


  • Posts

  • Joined

  • Last visited


0 Neutral
  1. No joy here. It's still just the same - as soon as the scan has been going for about 2 mins or so part way through 'scan file system' it just stops. I did uninstall 3 2 2 a couple of weeks back and installed a much older 1 09 version from filehippo. That went to the end of it's scans fine, just like the 10,000 other times I've done a scan with more recent older versions. But it kept trying to install the 3 2 2 version of course, and that version has never worked once for me. Ever since the update that activated the full version for a 14 day trial, the free version has not worked for me. mb-clean-results.txt
  2. Hi - attached is the fixlog document after I followed your instructions above. Have you any idea now how long it will be before the new version of Malwarebytes works correctly on my computer? I still get the same error as originally described. Thanks for your help so far. Fixlog.txt
  3. Hi - I have done as you asked and the log is attached. However, I have to say so far my problem is still present. Ever since the Malwarebytes update about 2 months ago, it has never finished a single scan. It still always hangs during the 'Scan file system' part of the scan. Even clicking the 'cancel scan' button fails to stop the scan - Malwarebytes will keep running (stuck at the hang point) until the computer is turned off and on again. Prior to the update - the one that forced a 14 day trial of the full version - Malwarebytes worked perfectly 100% of the time for me. ComboFix.txt
  4. Thank you for your reply. Here are those logs... Addition.txt FRST.txt
  5. Please help. Since installing Malwarebytes 3.2.2 last month, it has never once finished a full scan. It always hangs part way through. The green circle keeps spinning but even if left for several hours, the items scanned total stays the same and the program itself becomes unresponsive, even when I click to cancel the scan. The old Malwarebytes worked perfectly for me on this computer for several years, but ever since the latest version installed itself (the one where you have to have a free 14 day trial of the full version) it's never once finished a scan. I even uninstalled the program and installed a version of Malwarebytes from several years ago, but that kept attempting to install the latest version every time I checked for updates and then hanging the computer.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.