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icesailor43

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  1. I don't know where to start or if this is the right place to be. In the last two weeks, I've been hot with Ransom ware that I ignore. Yesterday when I was hot, it appeared to come from McAfee wanting to sell me a new virus protection program because mine had expired. Everything appeared to be normal including all of the pages that I knew were from McAfee. I have used McAfee for over 20 years. I didn't think my subscription was up. The screen quoted $29.00 for 6 month of service. It has always been for a year. It said the subscription covered 10 devices. I know I had 3 devices on my old subscription. Then I was told that it only covered one device. Then, he wanted to re-do my computer. Clean it. Remove Malwarebytes because Malwarebytes is a anti=virus program and would interfere with McAfee and Windows Defender. Then, he discovered that I had 6 months left on my old subscription. Then he wanted to clean my computer for $100.00. Which I refused. He installed a "Ad Blocker". My computer is now all censoreded up. I called McAfee this morning and got a big argument when I told them that they had been hacked and that someone had complete access to their platform and was using it to steal and sell information. They told me at McAfee that I should never have let someone take over my computer. "Listen Sport, he contacted me using YOUR system, he had complete run of your system, right down to the screen that showed that my subscription was current and had 6 months left." I got an argument. I gave the McAfee guy all of the information and phone numbers. All he said was that the number I had wasn't a McAfee number. That I could GFMS. Every morning, Malwarebytes says that everything is fine. It never caught this ransomware. I don't know what to do. Any suggestions that are possible? Chris Gordon/Icesailor43.
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