Hi, I recently converted from ES to EP and is very frustrated with the whole experience and/or management interface. Maybe I am missing something. Can someone review following points and let me know if this is the "norm" or I am missing something. Thanks.
1) No ability to determine if clients have up-to-date definitions or policy.
Under Endpoint Security console, you can quickly see all client and their latest definitions version, engine, policies etc. With the new cloud console, you only the client and "Last seen at". It is also not possible to customize columns. So to determine client definition version, I need to click every single client and then exit and repeat for however many clients I have.
2) No longer received email notifications of blocked websites.
Under Endpoint Security, whenever a client visit a malicious website, I get notified via email. In some ways, this is how I know that the agents are working. With EP, this notification is no longer available.
3) On the client, the Malwarebytes icon is useless.
When I click on icon, the only option is to perform a manual scan. With ES, I was able to view latest definition, policy applied and even some logs.
4) Unable to identify infected computers
From "Dashboard", under "Endpoints" section, it shows Online, Offline and Infected computer. I have 3 "Infected" computers. However, I can't click on the "3" to identify which computers are infected. The only option is "Manage Enpoints" which brings me back to main screen. In short, there is no way to quickly identify which are the infected computers.
5) The Malwarebytes Endpoint Agent service keeps shutting off.
On a daily basis, this service on 1/2 my clients keep shutting off by itself. The main Malwarebytes Service is still UP, but this agent (which reports to the cloud) will be off automatically.