Siddharthk

Ok. Thanks Aura . Now you can close this thread.

Nope. Thanks Is there any issues you find in my logs?

New problem: Malwarebytes is continuously blocking sites. PFA the logs Addition.txt FRST.txt mwb-website1.txt mwb-website2.txt mwb-website3.txt and Merry Christmas

MiniToolBox by Farbar Version: 17-06-2016 Ran by user (administrator) on 25-12-2017 at 10:22:58 Running from "D:\" Microsoft Windows 8.1 Pro (X64) Model: Inspiron 3551 Manufacturer: Dell Inc. Boot Mode: Normal *************************************************************************** ========================= Event log errors: =============================== Application errors: ================== Error: (12/25/2017 10:18:44 AM) (Source: Application Error) (User: ) Description: Faulting application name: WerFault.exe, version: 6.3.9600.17415, time stamp: 0x54503815 Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504b0d Exception code: 0xc0000142 Fault offset: 0x000a36e5 Faulting process id: 0xdb8 Faulting application start time: 0xWerFault.exe0 Faulting application path: WerFault.exe1 Faulting module path: WerFault.exe2 Report Id: WerFault.exe3 Faulting package full name: WerFault.exe4 Faulting package-relative application ID: WerFault.exe5 Error: (12/25/2017 10:18:44 AM) (Source: Application Error) (User: ) Description: Faulting application name: mbamtray.exe, version: 3.0.0.1284, time stamp: 0x5a15a98e Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504b0d Exception code: 0xc0000142 Fault offset: 0x000a36e5 Faulting process id: 0xf38 Faulting application start time: 0xmbamtray.exe0 Faulting application path: mbamtray.exe1 Faulting module path: mbamtray.exe2 Report Id: mbamtray.exe3 Faulting package full name: mbamtray.exe4 Faulting package-relative application ID: mbamtray.exe5 Error: (12/25/2017 10:18:38 AM) (Source: Software Protection Platform Service) (User: ) Description: License Activation (slui.exe) failed with the following error code: hr=0x8007007B Command-line arguments: RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=NetworkAvailable Error: (12/25/2017 10:18:32 AM) (Source: Software Protection Platform Service) (User: ) Description: License Activation (slui.exe) failed with the following error code: hr=0x8007007B Command-line arguments: RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=UserLogon;SessionId=1 Error: (12/25/2017 09:48:41 AM) (Source: Software Protection Platform Service) (User: ) Description: License Activation (slui.exe) failed with the following error code: hr=0x8007007B Command-line arguments: RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=TimerEvent Error: (12/25/2017 09:47:55 AM) (Source: Software Protection Platform Service) (User: ) Description: Installation of the Proof of Purchase failed. 0xC004F069 Partial Pkey=MKKG7 ACID=? Detailed Error[?] Error: (12/25/2017 09:47:17 AM) (Source: Software Protection Platform Service) (User: ) Description: Acquisition of End User License failed. hr=0xC004C003 Sku Id=9e473b6d-b591-4c46-9c44-90a865f22e76 Error: (12/25/2017 09:47:17 AM) (Source: Software Protection Platform Service) (User: ) Description: License acquisition failure details. hr=0xC004C003 Error: (12/25/2017 09:46:48 AM) (Source: Software Protection Platform Service) (User: ) Description: Acquisition of End User License failed. hr=0xC004C003 Sku Id=9e473b6d-b591-4c46-9c44-90a865f22e76 Error: (12/25/2017 09:46:48 AM) (Source: Software Protection Platform Service) (User: ) Description: License acquisition failure details. hr=0xC004C003 System errors: ============= Error: (12/25/2017 10:12:59 AM) (Source: Service Control Manager) (User: ) Description: The Windows Update service did not shut down properly after receiving a preshutdown control. Error: (12/24/2017 02:19:40 PM) (Source: Service Control Manager) (User: ) Description: The HomeGroup Listener service terminated with the following service-specific error: %%2148007941 = Server execution failed Error: (12/24/2017 02:18:55 PM) (Source: EventLog) (User: ) Description: The previous system shutdown at 2:04:22 PM on ‎12/‎24/‎2017 was unexpected. Error: (12/24/2017 01:59:58 PM) (Source: DCOM) (User: User-PC) Description: 1084WSearchUnavailable{9E175B68-F52A-11D8-B9A5-505054503030} Error: (12/24/2017 01:16:45 PM) (Source: DCOM) (User: User-PC) Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8} Error: (12/24/2017 01:16:45 PM) (Source: DCOM) (User: User-PC) Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8} Error: (12/24/2017 01:10:39 PM) (Source: DCOM) (User: User-PC) Description: 1084WSearchUnavailable{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} Error: (12/24/2017 01:10:39 PM) (Source: DCOM) (User: User-PC) Description: 1084WSearchUnavailable{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} Error: (12/24/2017 01:10:39 PM) (Source: DCOM) (User: User-PC) Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8} Error: (12/24/2017 01:10:39 PM) (Source: DCOM) (User: User-PC) Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8} Microsoft Office Sessions: ========================= Error: (12/25/2017 10:18:44 AM) (Source: Application Error)(User: ) Description: WerFault.exe6.3.9600.1741554503815KERNELBASE.dll6.3.9600.1741554504b0dc0000142000a36e5db801d37dacca64318fC:\Windows\SysWOW64\WerFault.exeKERNELBASE.dll0a615176-e9a0-11e7-8256-606dc780feb8 Error: (12/25/2017 10:18:44 AM) (Source: Application Error)(User: ) Description: mbamtray.exe3.0.0.12845a15a98eKERNELBASE.dll6.3.9600.1741554504b0dc0000142000a36e5f3801d37dacc685e501C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exeKERNELBASE.dll0a31a1d5-e9a0-11e7-8256-606dc780feb8 Error: (12/25/2017 10:18:38 AM) (Source: Software Protection Platform Service)(User: ) Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=NetworkAvailable Error: (12/25/2017 10:18:32 AM) (Source: Software Protection Platform Service)(User: ) Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=UserLogon;SessionId=1 Error: (12/25/2017 09:48:41 AM) (Source: Software Protection Platform Service)(User: ) Description: hr=0x8007007BRuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;NotificationInterval=1440;Trigger=TimerEvent Error: (12/25/2017 09:47:55 AM) (Source: Software Protection Platform Service)(User: ) Description: 0xC004F069MKKG7?? Error: (12/25/2017 09:47:17 AM) (Source: Software Protection Platform Service)(User: ) Description: hr=0xC004C0039e473b6d-b591-4c46-9c44-90a865f22e76 Error: (12/25/2017 09:47:17 AM) (Source: Software Protection Platform Service)(User: ) Description: hr=0xC004C00300010001(0x00000000, 09:47:15:323 - https://activation-v2.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=Retail) 00020001(0x00000000, 09:47:15:327) 00030001(0x00000000, 09:47:15:331 - https://activation-v2.sls.microsoft.com) 00030002(0x00000000, 09:47:15:331 - 0) 00040001(0x00000000, 09:47:15:331 - https://activation-v2.sls.microsoft.com) 00040002(0x00000000, 09:47:15:335 - 1, <NULL>, <NULL>, <NULL>) 00050002(0x80072F94, 09:47:15:339 - 0, 1) 00040006(0x00000001, 09:47:15:339 - 0, https://activation-v2.sls.microsoft.com, <N/A>, <N/A>) 00020005(0x00000000, 09:47:15:339 - 0) 0002000C(0x00000000, 09:47:17:787 - 500) 00010002(0x8004FC01, 09:47:17:787 - <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>SoapException</faultstring><detail><HRESULT>0xC004C003</HRESULT><Messages><Message>103 (Activation) - [PA Product key blocked. ---&gt; Product key blocked]</Message></Messages></detail></soap:Fault></soap:Body></soap:Envelope>) 00010003(0x8004FC01, 09:47:17:795) Error: (12/25/2017 09:46:48 AM) (Source: Software Protection Platform Service)(User: ) Description: hr=0xC004C0039e473b6d-b591-4c46-9c44-90a865f22e76 Error: (12/25/2017 09:46:48 AM) (Source: Software Protection Platform Service)(User: ) Description: hr=0xC004C00300010001(0x00000000, 09:46:43:627 - https://activation-v2.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=Retail) 00020001(0x00000000, 09:46:43:651) 00030001(0x00000000, 09:46:43:651 - https://activation-v2.sls.microsoft.com) 00030002(0x00000000, 09:46:43:651 - 0) 00040001(0x00000000, 09:46:43:651 - https://activation-v2.sls.microsoft.com) 00040002(0x00000000, 09:46:43:659 - 1, <NULL>, <NULL>, <NULL>) 00050002(0x80072F94, 09:46:43:659 - 0, 1) 00040006(0x00000001, 09:46:43:659 - 0, https://activation-v2.sls.microsoft.com, <N/A>, <N/A>) 00020005(0x00000000, 09:46:43:659 - 0) 0002000C(0x00000000, 09:46:48:707 - 500) 00010002(0x8004FC01, 09:46:48:707 - <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>SoapException</faultstring><detail><HRESULT>0xC004C003</HRESULT><Messages><Message>103 (Activation) - [PA Product key blocked. ---&gt; Product key blocked]</Message></Messages></detail></soap:Fault></soap:Body></soap:Envelope>) 00010003(0x8004FC01, 09:46:48:750) =========================== Installed Programs ============================ 7-Zip 17.01 beta (HKLM-x32\...\7-Zip) (Version: 17.01 beta - Igor Pavlov) Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.) Intel(R) Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation) Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Opera Stable 49.0.2725.64 (HKLM-x32\...\Opera 49.0.2725.64) (Version: 49.0.2725.64 - Opera Software) Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 10.0.1.13 - Qualcomm Atheros) Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.39060 - Realtek Semiconductor Corp.) Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 4.0.11 - Tweaking.com) Windows Driver Package - Dell Inc (DellRbtn) HIDClass (06/26/2013 1.4.1) (HKLM\...\F83757BC3DFF5684ED21F4FD63A2BBB0B9F79953) (Version: 06/26/2013 1.4.1 - Dell Inc) ========================= Devices: ================================ ========================= Memory info: =================================== Percentage of memory in use: 49% Total physical RAM: 3978.71 MB Available physical RAM: 2001.48 MB Total Virtual: 5386.71 MB Available Virtual: 3082.18 MB ========================= Partitions: ===================================== 1 Drive c: () (Fixed) (Total:97.56 GB) (Free:49.38 GB) NTFS 2 Drive d: () (Fixed) (Total:195.31 GB) (Free:182.27 GB) NTFS 3 Drive e: () (Fixed) (Total:172.79 GB) (Free:169.52 GB) NTFS ========================= Users: ======================================== User accounts for \\USER-PC Administrator Guest user **** End of log ****

MTB.txt

Hi! @Aura, another issue. after installing the legitimate version. I'm unable to use wifi. I tried the below options 1. installing the latest wi-fi drivet from dell 2. using windows repair all in one (by tweaking com) 3. uninstalling the network controller and installing the new driver. But didn't got any success. can you help me? Regards, Siddharth Kumar Addition.txt FRST.txt

not for now. Update : I installed the legitimate version but there is only one problem. when i click the power button on the screen it shows only two options i.e. shut down and restart. although there should be sleep button also.

ok. I will download the legitimate version.

I downloaded the iso file from internet. Burnt it into usb. booted from it and installed it over windows 7. http://getintopc.com/softwares/operating-systems/windows-8-1-lite-edition-2017-free-download/

Update: When I install windows updates In win8.1 and restart the computer. It shows a black screen saying that: Error code : 0x00000100 Parameters 0x00000006 0x00000003 0x00000AC 0x00008E0 And after that when I restart my computer I shows a message like this. Any solutions please? I have another laptop having win8.1.

When I click clean button a popup appears saying that an error occurred. Terminating process.

Here are the logs you may/may not need. Adwcleaner is unable to remove the elements. mwb.txtAdwCleaner_Debug.logAdwCleaner[S7].txt

sorry i mean affect

so the removal of the applications would accept my operating system?

Can somebody help me?