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Nixboiz

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  1. OMG... I have briefly studied this and I hope that I am capable of prising apart all the instructions and achieving some sort of outcome. I am not that savvy and already can see that there is stuff that I won't touch without a tech savvy person at hand. Your analysis of the RAM problem is where I will start. I don't know if it is detectable what style of PC this is but it is not exactly a laptop and it definitely is not a PC. It is one of those units where all the HD is packed in behind the screen/monitor. So I don't know if a memory upgrade is possible or even worth it. UNWANTED PROGRAMS: Please see attached images listing installed programs by publisher where I have coded certain non-system programs by colour. I will uninstall most of those programs marked by black arrows and all programs bracketed in aqua. This is approx 4.46 GB. The programs highlighted in yellow I have never used - I suspect they are not system related but I am not sure except for Aimersoft which I have already deleted. If the other yellows are not system related can you confirm this so that they can be eliminated. Legend for coloured arrows used in the attachments Yellow highlight - Not sure of purpose of this software Programs no longer used/needed [Apple is the exception as my a/c is occasionally managed from this computer Programs associated with Autodesk Inventor Professional Student Version-free Apparent duplicates No option to uninstall only ‘change’ which initiates an installation (I did an uninstall months ago but it will not disappear from this list. Clicking on it now sets off the installation process.) Ellora x3 – in use constantly. Using old versions as my favourite featurs are free. Newer versions require paid upgrade. The last 4 crashes occurred whilst one or other of the 2 converters were operating which suggests system overload relating to RAM BLACK arrow programs to definitely uninstall Battle.net Freemake YT to MP3 Boom YTD Video Downloader Netgear Genie (no longer use Netgear) Qustodio Teamviewer Zoner Photo Studio (never used since installation) Black Arrow programs - uncertain (please comment if worthwhile keeping) Roxio* (never used) Realtek HiDef Audio Driver* (never used) Cyberlink YouPaint Apple Programs x6 (only installed to manage Apple ID account and review programs/applications for a Mac) *I really only ever use Windows Media for playing music so I wonder if I need Roxio or Realtek. A word about the publisher Autodesk -- It was recently installed to support my son who has Autodesk Inventor Prof on his school computer but it is only usable on the school servers. After installation it became clear that this computer system was totally inadequate as it crashed the moment he initiated a major action. Program hasn't been used since. The images below I had in a .docx but it failed to upload so I have had to upload them in .jpg format
  2. I just want to say that there was trouble with this link --> https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/ The following message came up whenever I clicked on the link. --> "Error establishing a database connection" I therefore used the second option to get Report Set #1 My question is, seeing that I used the second option (https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe) do I need to follow any of the instructions on https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/ as there seems to be numerous steps and quite involved.
  3. Oops, OK... thanks for that; it wasn't obvious to me that it was a drop down arrow The computer has just crashed and am going through the instructions.......... I was able to run the Report Set #1 BSOD facility and successfully attached the file. I was unsuccessful with Report Set #2 and have attached an image of the error message generated by EventViewer. Thanks. VIOADESKTOP_5_10_2017_6_23_14_PM.zip
  4. Thank you for all those instructions. What is the name of the the free utility for monitoring my temps is as it is not mentioned by name in the post.
  5. My case has been reviewed on another forum and when there were no identifiable problems found I was then referred to visit this forum. Therefore.....Hello, please refer to the link/image above to read all the information and logs posted with regards to my computer problem which is still crashing (twice today) I would appreciate the logs being reviewed. Thank you
  6. so, I gather that there is nothing more to be done here. I have had a quick look at the topics in the forum link, so will start a new thread there. Thank you...
  7. Attached are all the logs of the scans as requested. MWB found 0 threats this time. Again my computer has crashed -- twice in the last two days Hear from you soon and thanks. AdwCleaner28sept2017[S2].txt AdwCleaner28sept2017[S1].txt AdwCleaner28setp2017[S3].txt malwarebytes scan 28Sept2017.txt Farbar-28sept2017FRST.txt Farbar-28sept2017Addition.txt
  8. Thank for the quick reply. MWB Version Information MWB v-3.2.2.2029 Component package v-1.0.188 Update package v-1.0.2896. I have looked through all the tabs but do not see an update button, so will await your instruction to proceed with scan. Two things I forgot to mention in the original post 1. As soon as MWB was installed IoBit disappeared from my computer and it is no longer in the list of programmes. A quick search revealed this information http://www.iobit.com/incompatible-notice/asc/steps-to-use-asc.php but I have taken no further steps not studied the information closely yet. I confess I do not know much about Iobit other than my husband installed it. 2. Google Chrome is working much better than FFox although it does freeze up occasionally but not as frequently as the preferred FFox
  9. Hi, I am looking for help, please. Within the past 2 weeks my computer has had four unexpected shut-downs. I am unsure if they were crashes as no loss of data has occurred and the computer has restarted without problems. In addition there is much lags/delays from hanging as in a "not responding" state to mouse/keyboard actions which take so much time to perform any task that web search etc becomes unbearably slow especially when using Firefox and Word or Excel. I noticed that the version of FF on my 64-bit computer was 32-bit so I installed the 64-bit version which changed nothing and seemed to in fact worsen the problem. I ran Malware Bytes and came to the forum where the next step seems to be installing Farbar which I delayed doing as Windows Defender kicked in with an alert which made me wary of proceeding. Seeing as Hijack This was a tool used by the specialists at MWB in the past I ran a scan with that. Please note that I have not made any system changes since making the two scans on the 23 Sept. Today I chose to over-ride Windows Defender and have attached the Farbar scan results. Many thanks for your time. Nicola hijackthis_log 23Sept2017.txt malwarebytes scan 23Sept2017.txt Farbar-27sept2017_Addition.txt Farbar-27sept2017_FRST.txt
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