Orrkid

That seems to have fixed it, thanks so much @Porthos and @dcollins!

The Off screenshot shows that malware protection is off. The Starting screenshot shows that it says Starting... when I try to turn it on, but then it returns to being turned off after a second or so.

Malware protection is off. I've attached the zip file. mb-check-results.zip

It worked when I actually followed your directions. XD I've attached the files to this message. mb-check-results.zip Fixlog.txt

I tried running FRST64.exe from the desktop and get the attached message.

Worked for a day or two, then same problem, malware protection: prevents malware infections gets turned off. Scan for rootkits was turned off at least once as well. I've attached the mb-check-results.zip file. Thank you! mb-check-results.zip

@Porthos I appreciate your help. That seems to have done the trick so far. I'll keep an eye on it for a while and see if the problem returns. Thank you!

For more than a week now malware protection in Malwarebytes 3.2.2 keeps turning itself off. When I try to change the setting back to On, it says "Starting..." and then after maybe a second or two switches back to Off (please see screenshot below). On at least one occasion, malware protection was on, but scan for rootkits was off, so apparently it's not just the one setting that changes. I've set the program to run as admin and that solved the issue for a while, but the malware protection setting has turned itself off multiple times since and I still have to reset it manually. Today I am unable to get it to turn back on. In searching for information about the problem, it appears that other people have had the same problem with earlier versions of the software, so presumably this is a known issue that has not yet been (successfully) addressed. Can someone please explain what is causing this and provide a solution that is permanent so that I don't have to fiddle with the settings every day and worry that my computer was infected while protection was turned off? I make a living with my computer, so it's important that it's protected properly. If relevant, the version is 3.2.2.2029, premium edition, component package version 1.0.188, update package version is 1.0.2834. My updates are current as of Sept. 18, 10:09 Pacific time. I am running Windows 8.1. Thank you!