Avery19000
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It wasn't a big deal I just backed up everything to my 1tb external harddrive. Which was more then enough space since really only my school work from college only hade to be backed up. But I saved all of it and I'm so happy that my Surface Pro 4 is working and malewarebytes is also working perfectly. Thank you guys so much for your help guys, Avery
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Hi Dillion's and pathos, i just wanted to let you know that I fixed the problem. I found it kind of werid that the code that I was useing was working on my Gaming Laptop at home and not on my serface and when we did get to work on the surface no matter what I tried the webprotection kept getting shut off. After I tried What Pathos suggested I decided to save all the files I needed on my external hard drive and do a fresh reinstall of windows erasing all the old files and starting from scratch. i re-downloaded Malewarebytes and my surface protection is staying on. Thank for you guys for all your help, Avery
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Hi Porthos, In advanced systemcare ultimate for some reason, When I try to Whitelist any of the files in "C:\Windows\System32\drivers" they don't show up. Show what I did was just whitelist the whole folder. I ran the mb_clean tool and reinstalled Malwarebytes 3.2.2 and it's still sliding web protection to off on startup. I was wondering, Would a complete reinstallation of Windows and reinstall Malwarebytes afterward, do the trick with getting web-protection back on? My surface pro 4 is not my main computer and it doesn't have alot of files on it that I really need and can install the ones i do easily. So if you think this is the best way to do this. let me know. Thanks for your help guys, Avery
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Ok nevermind I figured it out. I hade to edit the hosts file, save it, then put it to "only read me". I guess it's this virus I hade on my computer that has been editing the files. The only problem I have left. is that even though now Malwarebytes is fully activated, Malwarebytes says web protection is off. and when I try to turn it back on, it keeps sliding back to off again. Is there a way to fix this? Thank You, Avery.
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Hi guys, I've just bought and downloaded Malewarebytes 3.2.2 and when I went to activate my code. I got this error message. "unable to contact license server. check your network connection or contact your system administrator for help". my internet connection is perfectly fine. Also after i press ok I get another error message saying, "(MBAM404101) Installation token not found. there is a problem with your license key and we are unable to activate your license. please check your license details and try entering your key again". If you can help me I would really appreciate it. Thank You, Avery