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  1. I'm Very Unhappy With Malwarebytes - Paid My laptop (Windows 10) is only a few months old. And today MB almost killed it. I just pray to god there hasn't been any lasting damage. I was only reading a book from google play when my laptop just went crazy, freezing and crashing, and MB real time protection was turned Off. After googling with my Chromebook. Because it certainly wasn't possible to google with my laptop. I realised the problem was MB. I tried to uninstall MB but that wasn't possible. It was acting more like a virus than an antimalware. For anyone else with this problem - This is what I did... 1) Start Windows In Safe Mode Instructions For Windows 10: https://support.microsoft.com/en-gb/help/12376/windows-10-start-your-pc-in-safe-mode Note: Use the second set of instructions. From The Sign In Screen. Keeping your finger on the Shift Key as you click Restart and still keep your finger on the Shift Key if you have to click Restart Anyway. Note: I Chose Option 4 From The Menu... Safe Mode Without Network (Internet) 2) Uninstall Malwarebytes Note: If nothing happens for ages... Just Wait! It took a good five minutes or more before the uninstall bar started moving and it was uninstalled. I Will NOT Be Reinstalling Malwarebytes. Especially if the Free Version has done the same to my sons Windows 7 Desktop. I'm to scared and worn out to turn it ON and find out at the moment. Safe Mode Instructions For Windows 7: https://support.microsoft.com/en-gb/help/17419/windows-7-advanced-startup-options-safe-mode Safe Mode Instructions For Windows 8: https://support.microsoft.com/en-gb/help/2809468/how-to-easily-enter-safe-mode-in-windows-8-one-click-series
  2. Hi Very Similar Problem! When trying to login to Natwest Bank I get a popup from Malwarebytes saying it has blocked a malicious website... sr.symcd.com Malwarebytes does not prevent the banks login page from loading, or prevent me from signing in. I'm very confused and worried! Windows 10 Laptop - Chrome Browser - 14 Day Free Trial Of Malwarebytes. Was planning on buying Malwarebytes when trial runs out. I know this is just a website that's been blocked. and I can cope with that. But False Positives especially if they are software false positives scare me just as much as real malware. Probably because I've seen more false positives in my computing life than actual malware. So I do hope false positives are few and far between if I'm going to be keeping Malwarebytes paid. Thanks!
  3. What do I do? Do I just run the scan again? But this time I quarantine them? All I recognise is the words Internet Explorer And that's why I thought it was a False Positive. Thanks!
  4. Hi A little earlier today I turned on my sons Windows 7 Desktop to do a few updates. He works away a lot no, so the computer isn't used as much anymore. It hadn't been turned on for about 8 days. After booting up the computer and checking if there were any Windows Updates, I opened Malwarebytes FREE with the intention of checking if there were any updates for that. I got a bit of a shock. Because MB Free was scanning a full Threat Scan all by itself. I had not clicked for it to scan. At the end of the scan another shock. MB Free had found a list of PUPs. Now had I ran the scan myself and had the computer been getting used much by my son, I probably would have clicked to Quarantine. But because I can't understand how MB Free was scanning in the first place. Plus the fact that our computers have never had any problems with malware before. Gut instinct told me to click - Cancel Now I really don't know if I've done the right thing or not This is what MB Free found with the scan I never initiated... Please can someone give me some advice! Is this a False Positive or Real? And how did MB Free start a scan all by itself? Thanks In Advance!
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