I scanned through some posts here, but I'm pretty sure you're all speaking a language of which I have very limited knowledge. I'm not a techie, but I can follow instr. I need help from someone who can dial back on the geek speak. No offense meant. Just explain like I'm old...cuz I am.
I just tried to upgrade to 3.2.2.2018. Now there's no desktop icon or tray app icon. Also, no Malwarebytes listed in 'all programs'. Followed the setup wizard instr. exactly. Clicked yes via the restart question, but it didn't restart on its own. So I did a restart through the shut down options; also nothing. Then, tried to simply shut it down normally and start back up; and, no joy. I have had Premium for a few yrs. Son got it for me, but doesn't live here anymore. Kinda stuck...
This is on Win XP SP3. I have what looks like a bit of limited info in a text file created in 2012, e.g., cleverbridge #, an ID, and a key. (?) All the rest of my Premium info was in acct. info through the now missing desktop shortcut icon. There's also a shortcut file (mbam.exe) in the folder with the text file. When I tried to open it I got a msg. window saying it has been changed or moved.