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Kohina

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  1. I don't think anyone cares that Malwarebytes supports/does not support Server systems, the problem is that the code for the installer was changed to directly NOT support Windows Server machines, which is why your customers feel cheated. Why was the decision made to change the code and disallow it from installing? I know I feel cheated as I do not care that I have an 'unsupported product', I just care that I purchased Malwarebytes when it first came out like, a decade ago, never had any problems installing it on any of my operating systems and now suddenly with this modern crap '2018' edition, we cannot. Less functionality, more modernism, more problems is always the way modern software seems to be going and it is very, very disappointing that Malwarebytes is taking steps to ensure the trend with their software as well.
  2. Hello, I am a purchaser of the original lifetime license of Malwarebytes Premium. The program notified me in version 3.2.2.2018 that I cannot install it on Server 2008 R2 due to "Support for Server Operating Systems is only available in Malwarebytes Business Products" . I am not using the Server 2008 R2 operating system under corporate/business prospects, however. I am using it as a home user because I do not like Windows 8/10 or even the home edition of Windows 7. Too much crapware. I simply want an operating system kernel to use as minimalist as possible and Server 2008 R2 is the last OS which does that, in my opinion. I do not want a Server OS with the Metro interface or a home user OS with the Metro interface. It is unfortunate that the latest update targets customers who have a 'server' operating system without discretion of who they are. I cannot get around the message by setting the compatibility mode to "Windows 7" or "Windows XP SP3", it seems your program actually has checks which actually determine the operating system. I also cannot extract the program using 7zip to get individual exploitable executables, your team is smart, very smart. I am not a reverse engineer/programmer so I cannot go beyond this point. It would be severely disappointing if your support team simply blows me off and copy+pastes a generic message/types a modern corporate entity-driven message saying that "I can continue to use the previous edition of Malwarebytes and continue to receive definition updates'. Are you really going to tell me that? Why? You cannot provide a valued legacy customer with a better solution? Please actually talk to me as an individual instead of another drone to be robotically addressed with a copy+paste corporate message. I really, really respect your company and your product and will continue to respect you with the utmost importance if you respect me in the same manner in return. I do not want to have to classify my opinion of your company as a corporate modern inhuman entity that does not listen to their human individual customers' needs. Thank you for your human time. I hope you are different.
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