Josiebops

Now that i know what the "hamburger" is i still have a problem. I've used every email address i use & i'm still told no acct is associated with it. Shouldn't i have an acct if i'm set up for auto-renew? is there a mbam support phone # to talk directly with them? I'm getting nowhere & i want to change my payment method.

Thanks so much. I thought as much. But I can't believe I missed it. I looked at that so many times.

Also, when I go to Malwarebytes.com I don't see anything remotely like a hamburger unless that's a slang word for something else. All I see is what looks like a Transformer. When I click the 3 bars in upper right there's nothing that would take me to my acct login.

Thank you for the link to the MB login page. I've entered every email address that I use & it says no acct is associated with any of them. Don't I have to have an acct to sign up for auto-renew? If not, how do I create an acct?

I have searched all over the internet & cannot find any way to find, much less, the login to my account. I wish to change the method of payment & I've been going back & forth with MBAM support but getting no answer. The last message I got was "now that your account is activated is there anything else that needs to be addressed?" Are they nuts or what? They never answered my question & have since charged a credit card I no longer wish to use. It's been so long since I first purchased this product I don't remember the email I used so I sent them EVERY address I am using but still have not heard back. I must have an account if they are auto-renewing, right? This is one of the worst SUPPORT teams I've ever had to deal with. And I use the word SUPPORT with tongue-in-cfheek! Can ANYONE tell me in exact & detailed order how I can access my account? Thanks in advance. Frustrated Josiebops