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JeffACR73

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Posts posted by JeffACR73


  1. I have done all of this over and over again. Ever since MB 3.4.4 I have had issues. Prior I didn't see any issues but with MB 3.4.5 I still see issues of BSOD 10x out of 10. If I completely uninstall MB 3.4.5 and do everything I did prior to BSOD 0x out of 10x no BSOD. I am now feed up with this TBH. I have reinstalled MB 3.3.1 and I am sticking to it until the problem is fixed. I have went as far as reinstalling my system completely fresh not a repair install with fully updated system and drivers. And still get the BSOD with MB 3.4.5. It isn't some other software. MB 3.3.1 Doesn't give me the BSOD at all. I have tested all my software completely with and without MB 3.3.1 and MB 3.4.5 is the only software that arises the BSOD. I honestly don't have the time for this so I am sticking were I am at now until there is an update that works.


  2. Sorry that it took me so long to get back to you. I been doing some testing and fighting a BSOD with both versions of MBAM. I think that I finely pin pointed it down to work with Windows 10 1709 16299.309 with MBAM 3.4.5 with Ransomware Protection Preventative setting Off. This seems to be what's working for me right now.


  3. 22 hours ago, nikhils said:

    Hello  @JeffACR73

    That is interesting that you are seeing the BSOD with MB 3.4.5

    Can you please send us the C:\Windows\MEMORY.DMP file? It's quite large, so would need to be uploaded to a file hosting service such as Filemail

    https://www.filemail.com/

    The best way to send that file is to first copy it from it's current location to your desktop. Then, zip it before sending. If you use a third party archive tool such as WinRAR or 7zip, it can usually compress quite a bit more than with Windows' native zip utility.

    I'll send you a Private Message with an email address you can use with Filemail.

    Thank you for your help.

    Hello nikhils.

    Thank you for your help. 

    I have searched for this file, The system doesn't find a search for this file on any of my installed drives. Could this possibly be due to using the mb-clean-3.1.0.1031 tool?


  4. After Installing the Updated MB 3.4.5 I now don't get freezing but I now get BSOD on several occasions on Windows 10 Pro. I then uninstalled MB in safe mode using mb-clean-3.1.0.1031. Restarted after it was completed, Reinstalled mb3-setup-consumer-3.3.1.2183 and the problem has vanished. The issue with 3.4.5 is not resolved and has issues with Blue Screen of Death (BSOD) in windows 10. I had to downgrade MBAM in order to even have a working version of MBAM to 3.3.1 which is the last working version I had prior to 3.4.4


  5. I posted this exact same thing on another post with this issue. 

    I to have had this exact same issue on more than one PC/Laptops.

    The only fix that worked for me.

    Restart in Safemode. Use mb-clean tool to uninstall MBAM completely. Restart PC back in Safemode and reinstall MBAM 3.3.1 then restart back in standard windows 10. do an update of the definitions and then enable web protection along with all the other protection settings needed again if not already enabled. This worked on 3 different machines.


  6. I to have had this exact same issue on more than one PC/Laptops.

    I had to open MBAM and disable Web Protection. Then restart in Safemode. Use mb-clean tool to uninstall MBAM completely. Restart PC back in Safemode and reinstall MBAM 3.3.1 then restart back in standard windows 10. do an update of the definitions and then enable web protection along with all the other protection settings needed again if not already enabled. This worked on 3 different machines.

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