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Al2017

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Everything posted by Al2017

  1. Thanks for your help and prompt replies. I don't know exactly what you did but if you say all is good now, I am relieved Do you recommend keeping Farbar Recovery Scan Tool and run it from time to time along with AdwCleaner ?
  2. I did another scan and not threat was detected this time...I did everything you asked me to however I have no idea what happened there as in what the actions above actually did and why Malwarabytes was unable to clean the computer until you told me to do those things.
  3. Hi Ron, Thanks for your quick reply. Please see attached 3 TXT files. Malwarebytes found the same 2 things once again. Thank Addition.txt FRST.txt Mal.txt
  4. Hi guys, Malwabytes keeps identifying these 2 "potentially unwanted programs"...I quarantine them, delete them, but they keep coming back. I have attached an image of the items. Any help would be greatly appreciated. Thanks
  5. wow that was super quick...thanks for the speedy response. I did what you told me, followed the instructions and that seemed to have fixed the problem. Thank you very much
  6. Hi guys, I keep getting an alert saying Malwarebytes can not turn real-time protection on. I keep having to reinstall it in order to get it to work and even after reinstalling sometimes I still can not turn it on. Another problem (attached image) I keep getting this PUP stuff...I remove but they keep coming back...I tried to remove them with CCleaner, adwcleaner_7.0.4.0, Junkware Removal Tool and nothing...all my stuff if updated so I don't know what else to do.
  7. After the new version and a reset of chrome, it seems to have worked...I will keep monitoring it and let you know if anything changes...THanks for your help
  8. The problem persists...I sign out from Chrome...I use AdwCleaner, it cleans, I restart the machine, sing in again to Chrome, PUP comes back.
  9. No...I have 1 laptop and I only sync with it...no other devices.
  10. I disabled it...used AdwCleaner...all good...the moment I sync with Chrome again, after having deleted all the synced data and synced again, PUP.Optional.legacy appears again
  11. Yeah, but after I do a clean up, PUP.Optional.Legacy reappears again... IT is like this...I clean...all good...open chrome, DUckduckgo.com...then when I check for adwares again, the thing appears again...just like the image above.
  12. After I waited 10 minutes or so, finally it went past browsers...so weird
  13. It used to work beautifully until the latest update...now, it gets stuck on BROWSERS
  14. I did everything I read here...I disconnected from my chrome account...deleted all the sync data...ran adwcleaner_7.0.0.0 , it cleaned everything...when I open my chrome again, after I have cleaned its history, etc, the first page it goes to is duckduckgo.com I have malwarebytes premium...it does not detected anything...
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