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cgaray

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About cgaray

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  1. Yes, everything seems to work OK for the momento, so you can close the topic. Thanks for your help,
  2. I have tried with the last ADWcleaner version and have removed everything. Thanks a lot for your help
  3. I have removed the file kmservice.exe, which appeared as a threat. Now if I scan the computer with Malwarebytes Premium trial there is no threat and the same thing with the Kaspersky Virus Removal Tool, no threats found. But with ADWcleaner the PUP.Optional.Legacy continues there and now shows up another one, PUP.Adware.Heuristic AdwCleaner[S11].txt
  4. Hi, I've run malwarebytes 3 and have attached the result as you said, Thank you ThreatScanSummary.txt
  5. I've disabled Mcafee and happens the same thing, if I tried to remove It shows up the image I have attached, a critical error has happened and the computer shuts down and restarts itself but that pup thing continues there...
  6. I don't get to remove this pup.optional.legacy from my computer. I've reading other posts and downloaded the FRST64. I attached the results. Could you help me? Thanks I have W10 Addition.txt FRST.txt
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