Hi, this is an ongoing problem between malwarebytes and microsoft word. The Malwarebytes program somehow thinks that word is a virus or ? and then it crashes word repeatedly losing all of our work. My husband is working on a resume and cover letter for a VERY IMPORTANT JOB INTERVIEW FOR A MANAGERIAL POSITION tomorrow morning and the word will not stop crashing. So i go to my laptop...guess what? THE SAME. You see, this happened to me before and i was miserable and frustrated and microsoft tech's went on my computer and looked everything over and figured out that malwarebytes is not working correctly with word. They changed my settings and turned off portions of malwarebytes it all worked great UNTIL TODAY. Like I said, I am a master's degree student -and I have a long apa paper due weekly and this program is making it so I cannot write anything! I complained prior to malwarebytes and all I got was some general email. I am serious about this. This is a big deal and it needs to be fixed. I have no idea what the microsoft tech did to keep malwarebytes from crashing word over and over, but I suppose I am going to have to get their techs on my computer again. I do not have HOURS TO WASTE on this again tonight. VERY DISGUSTED. WHY would they allow their program to mess with one of the most popular pieces of software? I am so close to just uninstalling malwarebytes. I see there is no way to contact anyone like on chat so I cannot get immediate help. Very frustrating. Otherwise, I do love this product and have recommended it to several people. I am considering un-recommending it now.
