cfowler

Hello all, I have an app on my Lava Iris 88s (non-camera phone for work) and this POS has never received an update from day one out of the box. As such, I have continuous security breaches with items very difficult to remove. The last time I had to factory reset which worked for the previous infection. This time, the reset did not work so I'm going to have to go digging. Any pro's out there available to help? NONE of the virus or malware scanners detect anything, including MBAM. Eset did manage to find it and delete it once for a few days, only to have it return. I've tried about a dozen

All finished! Seems to be running well... Fixlog.txt

Hi. The scan doesn't seem to finish. I've tried twice now and it just keeps scanning for long periods of time. The first time I powered down and it looks like a log may have been created so I've attached it. The second time I had to force close it after a couple hours. Fixlog.txt FRST.txt

Addition.txt FRST.txt

here are the logs. thanks AdwCleaner[S0].txt JRT.txt

MBAM report.txt

Thanks so much!!! It now works!!

oops. here it is mbar-log-2017-07-11 (08-04-32).txt

It still says unable to connect to service. Here is the antiriot log: --------------------------------------- Malwarebytes Anti-Rootkit BETA 1.09.4.1001 (c) Malwarebytes Corporation 2011-2012 OS version: 10.0.9200 Windows 10 x64 Account is Administrative Internet Explorer version: 11.962.10586.0 File system is: NTFS Disk drives: C:\ DRIVE_FIXED CPU speed: 1.729000 GHz Memory total: 4274966528, free: 770949120 Downloaded database version: v2017.07.11.05 Downloaded database

Thanks for your help. attached are the logs Addition.txt FRST.txt

I've tried everything. I have a heavily infected PC and need this to run. It keeps telling me it's unable to connect the service after several re-install attempts and MBAM cleaning tools. PLEASE HELP