rascalphoto

Hello I keep getting pop up messages in both Chrome and Firefox, saying that a site or file is being detected as malicious. It instructs me to manage exclusions, but keeps popping up after I have added the files and web addresses into my exclusions. I am attaching the pop ups and my exclusion window. Please advise

Thank you...again

Sorry to add a "but wait!" to your closing, but I just went to download Delfix (though I think I got rid of all the tools and folders used) and Norton blocked it saying it wasn't safe. Advise? Thank you

Hi Ron Good to know. Thank you. I really appreciate your patience and expertise. The only thing I was wondering, was if the early reports that found the virus can let us know when and/or how it got in. Thanks again for everything Tiffany

Yes, that was in safe mode. I followed your last directions and lo and behold...internet! It's a miracle! Thank you! I am attaching the report that came up after, as it looks like the computer is still not running properly. Can you advise me on how to proceed. I feel a bit over my head in tech stuff, so I don't want to mess anything up. Can you also answer if there is a way to tell when the initial virus happened or how it got in. Thank you... THANK YOU!

Hope this is right.

I am not sure what you mean by "run". How do I run it?

Hi Ron We actually have both. The computer uses a wireless system but it has the ethernet cord and local network available. One of the things that our internet provider did while I was on the phone with them, was to check both of those connections. The log that posted was named MTB. Please let me know if I missed something. Also, for the "list devices" option, I checked the "all" box. Please let me know if I need to redo it with one of the other options. Thank you again for you prompt responses to this really frustrating problem. MTB.txt

I followed the directions. I believe I have done the hard reset. Still no internet though.

On the first set of commands, it looks like branchcache was not found, the ipv6 command and the ip reset command said no user specified. Attaching results of the last 2 commands.

Correct. The computer was a bit glitchy but had internet. I ran the malware bytes program and lost the internet. On the phone with provider for over an hour. They couldn't help. Friend with Linux disc booted it up and found all the hardware is in good shape.

Restarted. Still no connection. Ran another scan and no trojan this time. Everything is quarantined. Can I load the malware program onto this computer and transfer the updated program to the non-working computer, as I have done with the other programs you wanted me to run? malware july 13 second scan.txt

The malware program cannot update because it cannot connect to the internet. Here are the results of the latest scan. Trojan in the registry. malware july 13.txt

Thank you. Here is the log. May I ask too, if there is away to see when or how we got the virus? Fixlog.txt

Hello Ron, here are the requested files. The Sophos scan was clean. When I finished making a screen shot of the Sophos window, a malwarebytes window popped up indicating a trojan. I screen shot that too. Please let me know how to proceed. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Malwarebytes Version: 8.1.3 (04.10.2017) Operating System: Windows 7 Home Premium x64 Ran by Teef (Administrator) on Wed 07/12/2017 at 21:30:32.04 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File System: 135 Successfully deleted: C:\ProgramData\mntemp (File) Successfully deleted: C:\Users\Teef\AppData\Roaming\Mozilla\Firefox\Profiles\6yf57y5p.default-1397346305713\searchplugins\norton-safe-search.xml (File) Successfully deleted: C:\Windows\wininit.ini (File) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0SBRK5DC (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0SNWMWTY (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1IIKX9V2 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1KCE4IXT (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1YXEZ2D7 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\23LONFBS (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3EV9MPAH (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3FBBZUIG (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3NDGYV7N (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3SH5CPWI (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5G1PUA6F (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5N35WC33 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5UD34RT9 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6D8V4D03 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\77EC6V2Y (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8Z4TQKEN (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\98G9322V (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9TD4KYG1 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9TT01WU0 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9Y2BZQNY (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BL6BQQTH (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BTVBJEAT (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\D77F10TS (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DI1O12G7 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EADHF9IK (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EHGG4IOP (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EY8LIFOQ (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F3QYQJXY (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FV5GCAYT (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GKACWE7Y (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GXILY5IZ (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HJ8THWVL (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IKGXTIFZ (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J0HEMTVG (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JXEX3U0R (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KB6N1C3D (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KRLDYIYC (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MCIC02DY (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MIJNGIWS (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NNBLHNCV (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NP2MWADH (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NQEU1LGV (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OWPJMBZY (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\P54IMKN3 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q1R9C3YN (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QJDFBO5I (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RH3QSNNC (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S8JPIZ2T (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SHR675Q1 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TB7I9XUV (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TT7039IF (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U7UB5BRT (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\V2OAUAEZ (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VDGLOW03 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VKHOSWCD (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VYJA65JT (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X2WCHH7A (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XI2UZ2Y1 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XM16SM65 (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YE8N5IGZ (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YIWPA2GQ (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YKFSA77W (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YSMRPJ6A (Temporary Internet Files Folder) Successfully deleted: C:\Users\Teef\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YWRH0YWA (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0SBRK5DC (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0SNWMWTY (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1IIKX9V2 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1KCE4IXT (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1YXEZ2D7 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\23LONFBS (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3EV9MPAH (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3FBBZUIG (Temporary Internet Files Folder) Successfully deleted: 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(Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\77EC6V2Y (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8Z4TQKEN (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\98G9322V (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9TD4KYG1 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9TT01WU0 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9Y2BZQNY (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BL6BQQTH (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BTVBJEAT (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\D77F10TS (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DI1O12G7 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EADHF9IK (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EHGG4IOP (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EY8LIFOQ (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F3QYQJXY (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FV5GCAYT (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GKACWE7Y (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GXILY5IZ (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HJ8THWVL (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IKGXTIFZ (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J0HEMTVG (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JXEX3U0R (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KB6N1C3D (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KRLDYIYC (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MCIC02DY (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MIJNGIWS (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NNBLHNCV (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NP2MWADH (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NQEU1LGV (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OWPJMBZY (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\P54IMKN3 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q1R9C3YN (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QJDFBO5I (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RH3QSNNC (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S8JPIZ2T (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SHR675Q1 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TB7I9XUV (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TT7039IF (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U7UB5BRT (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\V2OAUAEZ (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VDGLOW03 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VKHOSWCD (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VYJA65JT (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X2WCHH7A (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XI2UZ2Y1 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XM16SM65 (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YE8N5IGZ (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YIWPA2GQ (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YKFSA77W (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YSMRPJ6A (Temporary Internet Files Folder) Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YWRH0YWA (Temporary Internet Files Folder) Successfully deleted: C:\Windows\SysWOW64\REN11C7.tmp (File) Successfully deleted: C:\Windows\SysWOW64\REN11C8.tmp (File) Registry: 1 Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} (Registry Key) # AdwCleaner v6.047 - Logfile created 12/07/2017 at 21:54:29 # Updated on 19/05/2017 by Malwarebytes # Database : 2017-05-19.1 [Local] # Operating System : Windows 7 Home Premium Service Pack 1 (X64) # Username : Teef - JOHN-PC # Running from : C:\Users\Teef\Desktop\AdwCleaner.exe # Mode: Clean # Support : https://www.malwarebytes.com/support ***** [ Services ] ***** ***** [ Folders ] ***** ***** [ Files ] ***** ***** [ DLL ] ***** ***** [ WMI ] ***** ***** [ Shortcuts ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Registry ] ***** [-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.Protector [-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.Protector.1 [-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho [-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1 [-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib [-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1 [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.Protector [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.Protector.1 [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1 [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1 [-] Key deleted: HKU\S-1-5-21-4271585248-1344782898-670633372-1001\Software\Softonic [#] Key deleted on reboot: HKCU\Software\Softonic [-] Key deleted: HKLM\SOFTWARE\systweak [#] Key deleted on reboot: [x64] HKCU\Software\Softonic ***** [ Web browsers ] ***** ************************* :: "Tracing" keys deleted :: Winsock settings cleared ************************* C:\AdwCleaner\AdwCleaner[C0].txt - [1868 Bytes] - [12/07/2017 21:54:29] C:\AdwCleaner\AdwCleaner[S0].txt - [2090 Bytes] - [12/07/2017 21:54:00] ########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [2014 Bytes] ########## Addition.txt FRST.txt