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cage22

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  1. I have MB deployed at my company locations and we've been discussing this topic since yesterday afternoon. Do you think Malwarebytes will look into this and update this thread as new information becomes available? It would be good to know for sure. Thank you in advance to all at Malwarebytes, Rob
  2. I believe I have the answer for you. If I open MB 3.8.3 and click the opening screen's Scan Now button, the scan takes only 41 seconds. I believe that this is because the default is an intelligent scan where MB knows to not bother scanning files it's already scanned, AND, have not changed since the last scan. I believe what you are asking for is, how to do a complete scan. If that's the case, click on Scan on the left menu and click on Custom Scan. Select all relevant drive letters (at least C:). Note - scanning for rootkits is generally not needed, unless you have a reason to feel you ma
  3. There seems to be an error in one of the pages exile360 references above. When you go to this page, there are a bunch of exclusions that are written as, "C:\Windows\Sysnative..." I believe this should read, C:\Windows\System32... i.e. C:\Windows\System32\drivers\mwac.sys C:\Windows\System32\drivers\mbamswissarmy.sys C:\Windows\System32\drivers\mbamchameleon.sys C:\Windows\System32\drivers\farflt.sys C:\Windows\System32\drivers\mbae64.sys
  4. You might want to try using the free version of CCleaner from https://www.ccleaner.com/ccleaner. I wonder if it's scanning your mailbox (.ost or .pst file). I keep my mail files on another drive letter, so I'm not sure where the default would put them, but my roaming\Microsoft folder is only 54MB, so it surely wouldn't take any time during a scan. If you right click on the Microsoft folder and select properties, what size does it show?
  5. yup. It worked for me. Any link = this post.. anytime = just now. anywhere - hmm.. I don't travel much. I've even seen Apple has now started telling users to use MB if they have reason to believe their Mac has malware/pup/pum.
  6. What they said was, "Opening your wallet does not guarantee you a better product. The $60 Malwarebytes Premium and $50 Dr. Web Security Space suites both scored lower than Windows Defender without offering any meaningful extras. The $50 G Data Internet Security - 2018 at least had email protection and spam and parental filters." They show two versions on their site. One for $28 and one for $60. The $28 gets about 7 user reviews - very favorable. The $60 only has one review, not favorable, but, something doesn't seem right. The person states, Cost is 210.00 [Ed. !?!?] "Just a complete RIP
  7. Me too. I went to use my laptop - Win 10 64bit with Bitdefender. Found the laptop unresponsive. Had to crash. Came back into Windows and found that MB loaded but didn't have web protection enabled. Attempt to manually enable it = Starting... but never finishes/starts.
  8. All is fixed now. Thank you for your help. Whatever you did on the backend fixed the problem.
  9. Thank you Porthos - I just created a ticket via https://support.malwarebytes.com/community/consumer and then clicking on Create a ticket (https://secure.livechatinc.com/licence/8473103/open_chat.cgi?groups=1) I'm assuming that's what you meant by "use the help desk." I did a clean install of MB so at least on back on a 13 day trial of the full version and protected until support can get to this.
  10. I uninstalled MB, rebooted, used the mbam-clean-2.3.0.1001.exe clean tool and rebooted, reinstalled mb3-setup-consumer-3.1.2.1733-1.0.160-1.0.2251.exe. Tried to apply license ID and KEY and still get same error, MBAM403104 The usage level has exceeded the max volume allowed." This is a lifetime license.
  11. I have MB 3.x and when I opened the program this morning it showed it was the free version. I reapplied the license ID and KEY and it stated, "MBAM403104 The usage level has exceeded the max volume allowed." I've paid for a license for each of the 3 PCs I use MB on and don't share the licenses. I just noticed it showing as free today. A week ago, at least, MB 3.x properly showed as paid/licensed. mb-check-results.zip 3.1.2.1733, Component 1.0.160, Update 1.0.2320
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