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About CristianM

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  1. Hi, Just to inform you that I have finally decided to take a step forward. I updated my pc to Windows 10 2004. It's really amazing how it works now, without BSOD and best of all, Malwarebytes works without problems. I am sorry for the inconvenience and headaches I gave you for this. Honestly, thank you very much for your help and your time and of course also the help staff of this forum. Best regards.
  2. Thanks Maurice for your suggestions. I will try what you recommend. I will let you know as soon as I can.
  3. Okay, here are the reports you requested. Thank you AdwCleaner[S00].txtAdwCleaner[C00].txt
  4. Hi, That's right, the latest available version was published on 2016-08-24 for this pc. However I fear that if I update the bios it may cause irreversible damage to my pc. I have a subscription still valid for two more years. For now I would not consider uninstalling Avast from my computer. It is not the first time that I have considered upgrading to Windows 10, either for its more stable performance or for its security. But unfortunately when I do it there is always something that prevents me, either because of an error or simply because the assistant inform
  5. Well, the Malwarebytes conflict along with Avast seems to be that it is not part of the problem. I did a couple of tests: 1) I disabled Malwarebytes' rasomware protection and leaving Avast's active, the result: There is no BSOD. 2) I disabled Avast rasomware protection and leaving Malwarebytes active, the result: There is a BSOD. I let you know in case it helps. A greeting.
  6. Okay, I ran FRSTEnglish along with the script you left. I just hope this is resolved in the best way. I leave you the registration you request. Thank you very much Maurice. Fixlog.txt
  7. Don't worry, take the time that is necessary. In the meantime, I'm going to do one more test. I suspect that there may be some kind of conflict between Avast's rasomware protection along with Malwarebytes' rasomware protection when they are active. I'll let you know in a little while.
  8. Exactly. Since I bought this pc, I only have Avast. In fact it is the only antivirus that I installed. Well, I attached the requested records. I hope they are of great help.Addition.txtFRST.txtMTB.txt
  9. Thanks for your help but it is worth mentioning that I have done tests in the following way, deactivating one by one and leaving all the other modules active. First, I disabled the web protection module, the result a BSOD. Second, I disabled the malware protection module, the result being a BSOD. Third, I disabled the rasomware protection module, the result without BSOD. Fourth, I disabled the exploit protection module, the result a BSOD. Currently my pc has not presented BSOD for more than twenty minutes and that is great. My conclusion is that there is some kind
  10. The only information it shows is "dpc watchdog violations" Currently yes Deactivate ransomware protection modules and web protection.
  11. Perhaps this is very helpful, but a user of this forum let me know that he also had this problem about a month ago. I am attaching the message for more details: "I'm also a Windows 8.1 User that got the watchdog BSOD on June 27th. A MB support tech had me reinstall the Standard SATA AHCI Controller Driver and Update my BIOS. I haven't seen the Watchdog BSOD since doing those two things."
  12. Thanks for your help, Ok, I did a clean installation and later I installed the latest version ( 1.0.990) following the mentioned steps. Unfortunately the same BSOD happened after a while. It is worth mentioning that I did not use the pc in that course. Blocks just happen without warning.
  13. Well, I tried to collect the logs but the tool shows me a warning (attached image) therefore I cannot get the necessary logs.
  14. Of course, count on me to solve all this in the best possible way. Okay, I tried to install netframework from the link I left above, but I get a notice that I already have the latest version installed. However when trying to collect the logs it does not end and "Collect Logs" remains. Any ideas?
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