We have used Malwarebytes for 2 years. We are licensed for 250 clients but typically have only 180-190 managed. In early June I upgraded our server to 1.8.0.3443 and pushed updated clients to all our workstations.Up until the upgrade, things had been working well. The day after I pushed the new clients I had duplicates in my console. For example, instead of computer ABC being listed once, it was listed twice (same name, IP, and MAC). From the console, if you looked looked at the system log for one of the two, all the entries consistently listed the machine with the same name, etc. On the second entry, the system log showed that the machine originally had a different name, IP, and MAC that at some point change. For some duplicates the system log showed that an entry would change back and forth from its original name, IP, and MAC to the one it finally ended up with.
After a few days, tech support said I that the problem was that I was using the express SQL instead of a full blown install. So, we built a new management server (Win 2012 R2, MS SQL 2014) and gave it the same name and IP as our original server. Clients did not automatically register so I did a search (all were registered to a different server) and pushed the Malwarebytes client back out to them. Machines registered and everything was looking good until the next morning when I once again had duplicates (same as above).
This time tech support said I needed to download and run mb-clean-managed.msi. We ran it on a few and reinstalled the client. So far, those machines have not "duplicated" while others have. My questions, (1) why? (the tech support person had no explanation) and (2) are there any command line switches so I can push this through a GPO? Although this post is reasonably short, my frustration level is pretty high in that the tech support back and forth was a series of short emails over a 3-4 week period.