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Traffa

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Everything posted by Traffa

  1. Thanks. Seriously, I don't think I need a 7 day trial, when I think about it, for something I know will be good to have from Malwarebytes. (Joking) I derived no income by posting the above comment. LOL.
  2. I will just purchase MB Privacy at some stage.
  3. Ok, reset and tried again. it says, "Looks like you’ve already taken advantage of this trial offer. Please contact support."
  4. I thought maybe it was on a menu in my Premium Malawarebytes.Couldn't see anything there either. Have run MB Privacy setup twice now.
  5. I can't see a separate icon for Malwarebytes Privacy trial on my desktop PC.
  6. I hjave installed a 7 day trial of malwarebytes privacy. How do I access this trial once installed?
  7. I have a solution to the problems I experienced trying to activate MBAM. The Microsoft technical person said it is most likely Windows 7 that has been corrupted on my PC and thus the error msgs (as above). He said that the solution was to install a new copy of Windows 7, a clean copy and THEN try to activate MBAM (Premium). I came up with another solution. I had been unable to successfully install Windows Updates automatically, no matter when I tried it. Then, I hit on the idea of choosing to install ONE update at a time manually. I did this several times over the past week as new Updates appeared. Each time these individual Updates were successfully installed. I got to the point where no new Updates were available...and then yesterday decided, ok, maybe I can install MBAM now. It worked. MBAM successfully installed. I ran a full scan and it picked up 2 threats (PUPs) that it placed in Quarantine. The Windows anti-viral software could not see these. So now.....it's all good!
  8. The problem is a corrupted version of Windows 7. It is NOT an MBAM issue apparently. I need a new copy of Windows 7. I haven't done that yet and I miss my MBAM Premium.
  9. My ISP technical support (Telstra Platinum) says the issue is with Windows 7 and I will need to talk to Microsoft about this. See link below for a description of the problem with Windows.... https://support.microsoft.com/en-us/help/237304/fix-regopenkeyex-may-fail-with-status-1450
  10. Previous product has been uninstalled. Chameleon spat the dummy with the same error message. I believe it is something in the Install process. Using Regedit appears to be the only way I know of to fix this issue. I have to wait till Wed next week for my ISP Support to have a go, I'm not gunna play with Regedit. I have the details on how it's done but don't feel confident enough to try it w/o damaging my Registry. (Previous post "Problem with Upgrade to Premium", 29th June, 2017) New Member Members 11 posts Report post #7 Posted July 3 (edited) I called Telstra Platinum (subscriber) here in Australia and they fixed the problem. They gave me the following notes: Got a registry error when installing Malwarebytes. Insufficient system resources. Can't boot in safemode via MSCONFIG due to insufficient system resources. http://www.migrate2iaas.com/node/10683 << attempting fix. Worked. Installed Malwarebytes. Will not open now. Running Malwarebytes Chameleon to try to fix the issue. Insufficient system resources again. Regedit - changed value from 60 to 90. Booted into safe mode. Still not working - same error. Changed value from 90 to 120. Booted into normal mode. Issue now fixed. (End of 29th June post) The link there details how and where to change the setting using Regedit.....)
  11. Same as last time, gets to the end of the Install and I get the following error message: HKEY_Classes_Root/malwarebytes RegCreateKeyEx failed; code 1450. What is wrong with the install, please. I had Firefox close. It should install the Free version so I can put in my license key.
  12. Tried to re-install MB3 again. Success. All protection suites are active. No idea how it resolved itself except that I may have had another piece of software open while attempting to install previously (I certainly did while following the instructions above). This time I closed everything first. Maybe that was the problem?
  13. Followed these directions till 3. I had to manually start Setup. Failed with "HKEY_LOCAL_MACHINE.....(etc) RegCreateKeyEx failed; code 1450. Aborting rolled back the Setup. I had this happen when I first subscribed. The Technical Support for my Internet Provider here in Australia adjusted a value using RegEdit and it resolved the issue at the time. See previous issue I posted.
  14. On start up today, MB tells me Web Protection is OFF. I went to settings and turned it ON. It has been at "Starting...." for quite some time. Rebooted computer. Still "Starting....". Then I accidentally turned Ransomeware Protection OFF and it too is now in the "Starting...." mode via me turning it on in Settings. I have run a Threat scan several times and it comes back with Zero threats. Any suggestions? ps. I have one Trojan (Password) currently in Quarantine. MB found it 7/7/17.
  15. Thanks. Just turned on my computer and noticed there was no warning on the task bar MB icon. Opened MB and it's now set to ON. Fixed itself somehow. I tried turning Malware Protection OFF then ON again and it simply turned it on. So no problem now.
  16. I have Malwarebytes (Premium) V 3.1.2. It's telling me malware protection is disabled in the Windows taskbar. All other available settings are ON. When I go to Settings and try to turn Malware protection on, it tries and then goes back to OFF. I scanned, everything fine. It stopped a Trojan Password recently, still in Quarantine, So how do I turn it on?
  17. I called Telstra Platinum (subscriber) here in Australia and they fixed the problem. They gave me the following notes: Got a registry error when installing Malwarebytes. Insufficient system resources. Can't boot in safemode via MSCONFIG due to insufficient system resources. http://www.migrate2iaas.com/node/10683 << attempting fix. Worked. Installed Malwarebytes. Will not open now. Running Malwarebytes Chameleon to try to fix the issue. Insufficient system resources again. Regedit - changed value from 60 to 90. Booted into safe mode. Still not working - same error. Changed value from 90 to 120. Booted into normal mode. Issue now fixed. After this, MB loaded and I entered my key for activation of MB3 Premium.
  18. Running MS Security Essentials.....tells me: Virus and Spyware Definitions could not be updated. Check your internet and network connections and try again. I was previously having trouble, a few days ago, obtaining MS Updates. Part of the problem? Something preventing this happening?
  19. Ok, thanks for your help so far. If I haven't been doing anything stupid, maybe this case may help Malwarebytes. I was running the MB 2 free version quite regularly plus the MS Viral suite I have resident plus SUPERAntiSpyware (Free edition) every so often.
  20. Ok, here are the Setup Log files..... Setup Log 2017-06-28 #001.zip Setup Log 2017-06-29 #002.zip Setup Log 2017-06-29 #003.zip Setup Log 2017-06-29 #004.zip Setup Log 2017-06-29 #005.zip Setup Log 2017-06-29 #006.zip Setup Log 2017-06-29 #007.zip Setup Log 2017-06-29 #008.zip Setup Log 2017-06-29 #009.zip Setup Log 2017-06-29 #010.zip Setup Log 2017-06-29 #011.zip Setup Log 2017-06-29 #012.zip Setup Log 2017-06-29 #013.zip Setup Log 2017-06-29 #014.zip Setup Log 2017-06-29 #015.zip Setup Log 2017-06-29 #016.zip Setup Log 2017-06-29 #017.zip Setup Log 2017-06-29 #018.zip Setup Log 2017-06-29 #019.zip Setup Log 2017-06-29 #020.zip FRST.zip Addition.zip
  21. I had a similar problem. Had the Free earlier MB version and decided to purchase MB3 yesterday. At first, I would get the "Cannot connect to system" (?) while using MB Setup...2092 and now after manually uninstalling MB and running MBClean I get the HKEY_Local.....RegSetValueEx failed: code 1450 at the end of attempting to install MB3 using the MB Setup file. I can't get any further. I tried running MBClean and it returns 2017-06-29 20:03:00.691 mb-clean:3.1.0.1014 @ Malwarebytes. All rights reserved. 2017-06-29 20:03:01.471 No Malwarebytes software installed. 2017-06-29 20:03:01.471 --------END OF LOG FILE ---------- 2017-06-29 20:06:54.575 mb-clean:3.1.0.1014 @ Malwarebytes. All rights reserved. 2017-06-29 20:06:55.355 No Malwarebytes software installed. 2017-06-29 20:06:55.355 --------END OF LOG FILE ---------- After that I tried d/ling another MBsetup and running as Administrator. Same HKEY....code 1450 error msg at the end of install, aborts and rolls back MB to remove it. Hope that helps.....any suggestions?
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