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About StroTech

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  1. http://iptest.malwarebytes.org/ While we do use Trend Micro along side malwarebytes, we have exceptions for them both in the other program. The malwarebytes management console shows that the computers do have IP protection successfully running. But the site says we do not have it enabled.
  2. We had previously reinstalled the management server, so this is happening with a pretty fresh install of it. Could something in the database be messing up? I tried reinstalling the client software on both the computers that are currently having the issue and they still take each others place.
  3. Do you mean reinstall on all 46 or just on the 46th computer? Also, does the installation package store different information about the keys each time you make a package? Or do they pull that information from the server?
  4. Our license is for 48 seats and we have 46 to fill, but only 45 will show in the dashboard at a time. If i get the 46th one back online another one will disappear to keep the number at 45. Any ideas on this?
  5. Thanks for the reply, I checked those logs and while I did see a similar error, it did not include a hash value. Also, it seems to be working currently. I also just updated to the latest management server version, maybe that will help.
  6. Malwarebytes Anti Exploit Keeps changing to unlicensed So far it has happened two times. I had to re-enter the license information to get it back to licensed. I do not understand why this might be happening. Is there something I can do to make sure it does not happen anymore?
  7. https://support.malwarebytes.com/docs/DOC-1257 Already checked everything at the above help doc. When visiting https://keystone.mwbsys.com on our management server I got "OK".
  8. Hi, is this still being looked into? i have not gotten an email or a response
  9. Practically all of our computers today detected this same thing: The only ones that have not detected it yet have not been online or have not yet run an auto scan. I am assuming this is a false positive, but want to make sure.
  10. Anti Exploit not updating on some machines, multiple versions behind We have a few machines that are multiple versions behind our other machines. Cannot figure out why they are not updating like the rest. What info do you need?
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