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About StroTech

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  1. ok, thank you very much
  2. Hello, has anything been found out about those files?
  3. We use the managed clients, business version of malwarebytes, is there a download for that version?
  4. Ok, thank you, sorry about that. Are we not on the latest version of malwarebytes?
  5. I think these are false positives, but would like to verify New folder (2).zip
  6. Hello, I am working with a support staff agent on a ticket, will be replying to them
  7. The newer version shows up as the x86 install, is that correct? also, it is doing this on numerous machines. Would it be best to reinstall them all or is it ok to let it be?
  8. Hello, For some reason I have two versions of anti exploit installed First one: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0651333-7E1B-411E-B20A-7990D7846C40} Second one: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes Anti-Exploit_is1 Is it supposed to be this way? it occurred after the last update.
  9. I have a few machines that I recently installed Malwarebytes managed client MSI on. Normally this installation shows, in programs and features, both the managed client and the anti exploit program. Now, I am only seeing the managed client and not the anti exploit. However, the Malwarebytes dashboard does show that those systems do have anti exploit on them and that it is running. I also located the anti exploit files on the machines. Has something changed that is making anti exploit no longer show up in programs and features?
  10. We have the same thing happen, just have to restart the service, I have a script that I run through logmein to restart them. It does not happen very often, but it does happen and it is usually on the same computer(s), sometimes the odd other one will do it to. Here is the script echo Timestamp = %date:~10,4%%date:~4,2%%date:~7,2%%time:~0,2%%time:~3,2%%time:~6,2% >> C:\util\checkmblog.txt for /F "tokens=3 delims=: " %%H in ('sc query "mbaeSvc" ^| findstr "STATE"') do ( if /i "%%H" neq "running" ( net start mbaeSvc echo Starting mbaeSvc. >> C:\util\checkmblog.txt goto loop1 ) else ( Echo mbaeSvc Is already Running. >> C:\util\checkmblog.txt goto loop1 ) ) :loop1 for /F "tokens=3 delims=: " %%H in ('sc query "MBAMScheduler" ^| findstr "STATE"') do ( if /i "%%H" neq "running" ( net start MBAMScheduler echo Starting MBAMScheduler. >> C:\util\checkmblog.txt goto loop2 ) else ( Echo MBAMScheduler Is already Running. >> C:\util\checkmblog.txt goto loop2 ) ) :loop2 for /F "tokens=3 delims=: " %%H in ('sc query "MBAMService" ^| findstr "STATE"') do ( if /i "%%H" neq "running" ( net start MBAMService echo Starting MBAMService. >> C:\util\checkmblog.txt goto loop3 ) else ( Echo MBAMService Is already Running. >> C:\util\checkmblog.txt goto loop3 ) ) :loop3 for /F "tokens=3 delims=: " %%H in ('sc query "SCCommService" ^| findstr "STATE"') do ( if /i "%%H" neq "running" ( net start SCCommService echo Starting SCCommService. >> C:\util\checkmblog.txt ) else ( Echo SCCommService Is already Running. >> C:\util\checkmblog.txt ) ) I actually recently set it up as a scheduled task to get it to run whenever someone logs on or unlocks their computer.
  11. We have Business version of Anti-Exploit and it is not updating on all computers, about 4 out of 36 updated to the latest anti exploit from The rest remained on I was able to get the other clients to update by manually downloading the latest anti exploit from your support site, but I want to make sure that when the next update comes around we will not run into the same problem. The database version and anti malware version on all clients seem to be updating just fine, it is only the anti exploit part having the issue.
  12. Ok, I just uploaded the new logs to Vincent.
  13. Something that I noticed on our machines, they too started freezing, But we were using Trend Micro. Had to exclude: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\WINDOWS\SYSTEM32\ntdll.dll C:\WINDOWS\System32\wow64.dll C:\WINDOWS\System32\wow64win.dll C:\WINDOWS\System32\wow64cpu.dll From Trend Micro to get it to stop freezing. Hope this helps with your issue too.
  14. Are the logs still being looked at?