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auntijoan

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  1. I had this problem back in July 18, 2017. I posted here and the answer was very simple, but I can't find it. Malwarebytes just stopped running about 2 weeks ago. The dashboard won't open. The funny thing was, one day that it wouldn't open, a notification appeared in the upper right of the screen saying 2 PUPS or threats were detected, then faded away before I could do anything. I've tried uninstalling Malwarebytes and reinstalling it several times, with a restart each time. The installation program runs, takes me to "Finish" then does not open. What next? I'm running a PC with Windows 10. I'm not very technologically knowledgeable - I've seen answers with "ULPS" or rootkits and things mentioned - I don't know what they are. I also found that I don't know how to take a screenshot, so I hope there's a really easy solution...
  2. I had this problem 7/18/17, & found the answer here, which fixed it, and now can't remember the answer. I can't find my original question post either. Malwarebytes stopped running, wouldn't even open, about 3 days ago. It was right after an update from either Firefox or Malwarebytes. I've uninstalled and reinstalled Malwarebytes 3 or 4 times, which hasn't helped, restarting my PC each time, and ran the Windows Troubleshooter for install/uninstaller problems, which said it had corrected a "corrupt registry patch." I did get a notification fade-out message in the upper right corner of the screen had found 2 issues, when it wasn't running supposedly, but clicking on it to investigate wouldn't take me to Malwarebytes to see the problems. I assumed whatever they were had been quarantined.
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