Hello again kevin,
I'm very curious to know what was causing the issue... thank you for the help. here are the results:
1. FRST Fixlog
Fix result of Farbar Recovery Scan Tool (x64) Version: 28-05-2017
Ran by Dan (30-05-2017 14:34:59) Run:1
Running from C:\Users\Dan\Desktop
Loaded Profiles: Dan (Available Profiles: defaultuser0 & Dan)
Boot Mode: Normal
==============================================
fixlist content:
*****************
Start
CloseProcesses:
CreateRestorePoint:
S3 dbx; system32\DRIVERS\dbx.sys [X]
Shortcut: C:\Users\Dan\Dropbox\developing\libgdx ui\draw9patch - Shortcut.lnk -> D:\Devoloping\sdk\tools\draw9patch.bat (No File)
Hosts:
CMD: ipconfig /flushdns
EmptyTemp:
end
*****************
Processes closed successfully.
Restore point was successfully created.
HKLM\System\CurrentControlSet\Services\dbx => key removed successfully
dbx => service removed successfully
C:\Users\Dan\Dropbox\developing\libgdx ui\draw9patch - Shortcut.lnk => moved successfully
C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.
========= ipconfig /flushdns =========
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========= End of CMD: =========
=========== EmptyTemp: ==========
BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 167618553 B
Java, Flash, Steam htmlcache => 345513048 B
Windows/system/drivers => 41360940 B
Edge => 549330 B
Chrome => 810285169 B
Firefox => 0 B
Opera => 0 B
Temp, IE cache, history, cookies, recent:
Default => 6656 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 128 B
systemprofile32 => 128 B
LocalService => 0 B
NetworkService => 403784 B
defaultuser0 => 128 B
Dan => 353014362 B
RecycleBin => 2575476 B
EmptyTemp: => 1.6 GB temporary data Removed.
================================
The system needed a reboot.
==== End of Fixlog 14:35:41 ====
2. Malwarebytes version 3 log file (nothing was found)
Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 5/30/17
Scan Time: 2:40 PM
Log File: Malwarebytes_log_file.txt
Administrator: Yes
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.122
Update Package Version: 1.0.2050
License: Trial
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DESKTOP-TEDTRJ7\Dan
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 378953
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 1 min, 40 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 0
(No malicious items detected)
Physical Sector: 0
(No malicious items detected)
(end)
3. Adwcleaner log file - C0
# AdwCleaner v6.047 - Logfile created 30/05/2017 at 14:48:33
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-05-26.6 [Server]
# Operating System : Windows 10 Education (X64)
# Username : Dan - DESKTOP-TEDTRJ7
# Running from : C:\Users\Dan\Desktop\adwcleaner_6.047.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support
***** [ Services ] *****
***** [ Folders ] *****
***** [ Files ] *****
***** [ DLL ] *****
***** [ WMI ] *****
***** [ Shortcuts ] *****
***** [ Scheduled Tasks ] *****
***** [ Registry ] *****
***** [ Web browsers ] *****
*************************
:: "Tracing" keys deleted
:: Winsock settings cleared
*************************
C:\AdwCleaner\AdwCleaner[C0].txt - [758 Bytes] - [30/05/2017 14:48:33]
C:\AdwCleaner\AdwCleaner[S0].txt - [1149 Bytes] - [30/05/2017 14:47:09]
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [903 Bytes] ##########
4. Emsisoft Emergency Kit log file
Emsisoft Emergency Kit - Version 2017.4
Scan log
Date Scan Method Objects Scanned Objects Detected Duration Type Computer Name
5/30/2017 3:01:10 PM Malware 74203 0 0:00:40 Manual scan DESKTOP-TEDTRJ7