MikeC

Malwarebytes is uninstalled on that computer. And I told my dad tot to call that service anymore! You can close this discussion. Thanks, Mike

I will get this for you next time I am at my Dad's. Probably tomorrow. Please leave this ticket open. Thanks!

My dad has a PC running Windows 7. It got infected with a virus. He called a remote IT service for help. They removed the virus and installed Malwarebytes. When I went to check on his PC yesterday the message displayed saying the MWB database was 19 days out of date. When I tried to update it I got a "host not found" error. I ran a quick scan and it found and removed one threat. I did a power cycle on the router, as per one of the forum messages. The same error persists. When I set up his computer I installed Windows Security Essentials. Yesterday I uninstalled that and installed the free version of AVG instead. Suggestions? btw - the desktop icon displays PRO on top of the M logo. Is that a legitimate version of the program? I don't see anything like that on the MWB web site. Thanks, Mike