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jrmoffett

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Everything posted by jrmoffett

  1. Hi Ron, Well, that worked. But as expected, it now says I have exceeded my installs when I try to activate. Not sure how to send you a private message. John
  2. Thanks for getting back to me quickly Ron. I cannot do a reinstall because I did not deactivate the program prior to hitting the install button. Since I can't start Malwarebytes (both services are missing) I can't deactivate the program. That would mean that after reinstalling it would tell me I need to purchase the program again. Any other options? I would need to have my account given another activation before I could try a reinstall.
  3. I had been running Malwarebytes 3.1.2 Premium. Malwarebytes informed me of an update, and when I clicked on the update button it installed. It then gave me the error message that the Malwarebytes service (MBAM) could not be deleted. I rebooted as it suggested, and then Malwarebytes would not load on startup. I checked, and the MBAM service is no longer listed, and it says the program cannot be started. So what now? This is not how software updates are supposed to work.
  4. I have noticed with Malwarebytes 3 Premium that startup (booting) on some older computers (Windows 7) is very slow if it is set to load at startup. Also, on fairly high end machines (also Windows 7) I have found that having it running in the background drastically affects gaming performance. Turning off MWB3 loading at bootup fixes the problem with older computers booting up, and quitting MWB3 before starting a game fixes the game performance issue. But this means manually starting and stopping MWB3 during the day.
  5. Same exact problem here, cannot turn real time protection on, can't update, and can't scan. Turning off MBAM self protection has no effect. This just happened this morning.
  6. Confirmed on my computer today as well. Started computer and real time protection is off, and scanning does not work. I have not checked other computers here yet.
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