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About KennyC865

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  1. Thank you for looking into this Nikhil. I just now received a reply to the support ticket and they said I should be able to update now.
  2. I started getting notices that my premium subscription was about to end. I tried for three days to renew it and could not. I even opened a support ticket – Support Ticket 2140048 – on 11/19/2017 and I have not received a response as of today 11/21/2017. Below is the text that I sent to support: “I've been getting the notice that my Malwarebytes subscription was about to end (End Date 11/18/2017). For three days I've clicked on the Renew Now button and tells me I'm all set. Yet it has not renewed. I even changed payment and get this message: Change payment option for your subs
  3. Add me to the list. Been running Malwarebytes for years and this is the first problem.
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