hopefuluser

yup - did all that

Can now Scan. Cant activate premium version. I followed advice elsewhere in this thread to delete malwarebytes using https://downloads.malwarebytes.com/file/mb_clean This worked in that I now have a free version running. I was able to do a full scan and it came up clean Im now running avira to double check. BUT I cant activate my license. I had one with an ID and a key. The ID is accepted. The key is not. I have checked it painfully - and am typing it in correctly Sitting here twiddling thumbs.