Hello, I am posting this here as per the instructions in the following thread:
When I renewed my annual subscription a week or two ago, I was instructed to uninstall my old version of Malwarebytes and download/install the new one. I did so, and have had no problems after that until today. But now, I am suddenly getting a pop-up message that "Real-Time Protection layers turned off." When I go to Protection Settings, Web Protection is turned off. I attempt to turn it on, and it says "Starting" but never moves past that. The pop-up message keeps coming back.
I did a web search and found the instructions under the above thread from January. This thread instructs people in my exact position to follow a bunch of steps and then come back, start a new (individual) thread, and upload files. So I am attaching the four files you requested then that people send who were having this problem.
I am running Windows 7 Pro.
I don't know what's changed on my system to suddenly cause me to be having this problem when I have not had any problems during the last couple of weeks? But please help me get this fixed. I don't like not having real-time protection ... that's why I subscribed in the first place.
Please advise what I should try next.
Pikay
FRST.txt
Addition.txt
MB-CheckResults.txt
logs.zip